Program Manager– Electronic Manufacturing Services, Richmond

At Foreseeson Technology, our Program Managers are the bridge between "What if?" and "What’s next?" We are looking for a high-energy Program Manager who operates with a Customer-First Mindset. You aren't just managing tasks; you are managing a business relationship. You will be the face of Foreseeson to our clients, leveraging your deep technical understanding of SMT production and assembly processes to show our customers why we are the superior choice in the electronics manufacturing space. Your goal is to drive customer success while simultaneously hitting our company's revenue, sales, and margin targets.Primary Liaison:

Serve as the central point of contact between Foreseeson and the customer throughout the entire business lifecycle. Customer-First Strategy:

Drive success for customer projects by aligning their needs with our sales, revenue, and margin objectives. Relationship Management:

Regularly connect with or visit customers as needed to foster long-term relationships and manage project nuances on-site. Transparent Communication:

Monitor and manage accounts status daily to provide real-time updates; be the expert who provides options and solutions before the customer even asks. Project Management&Execution

Implementation Oversight:

Manage the end-to-end development and implementation of products and services, coordinating across departmental teams. Detail Management:

Ensure satisfaction by obsessing over project schedules, deliverables, and performance metrics. Operations Interface:

Work frequently with Operations, Planning, and the Warehouse to ensure On-Time Delivery (OTD) targets are met. Technical Savvy:

Use your knowledge of SMT production, soldering, and assembly flow to assist Operations in improving processes and identifying cost-saving opportunities. Revenue Recognition:

Manage the loading of incoming orders, payment invoicing, and revenue recognition processes. Forecasting:

Plan and direct forecasts, maintaining an accurate backlog by customer or product. P&L Management:

Assist in the review and management of revenue/P&L by program, analyzing results to submit accurate future forecasts. Change Management:

Navigate sudden shifts in project priorities or final-hour changes with professional composure and clear team communication. Requirements&Qualifications

Education:

Bachelor’s degree in Engineering or a related technical field. Experience:

Proven experience in program or project management within the electronics manufacturing industry. Technical Knowledge:

Strong understanding of SMT production processes, soldering operations, and general assembly flow. Quality Standards:

Solid working experience with the ISO 9001 quality system and an understanding of how to build quality into a product through culture and care. Exceptional organizational and time-management skills. Clear verbal and written communication. A passion for continuous improvement and a "curious-for-AI" mindset.A personality that shines "beyond the information on your resume". Key Performance Indicators (KPIs) for Success

Project Profitability:

Achievement of target Gross Margin percentage across all assigned customer programs. Delivery Performance:

Maintenance of>98% On-Time Delivery (OTD) for all customer orders. Revenue Growth:

Meeting or exceeding quarterly revenue forecasts and identifying organic growth opportunities within existing accounts. Customer Satisfaction:

Score based on annual/semi‑annual Customer Satisfaction Surveys (CSAT) and repeat business rates. Operational Accuracy:

100% accuracy in backlog reporting and revenue recognition timelines. Why join Foreseeson?

We offer a challenge‑rich environment where you can leverage your business development background to make a tangible impact on the bottom line. At Foreseeson, we value great work ethics and the ability to work well with diverse teams. If you are ready to build and scale an established EMS company through establishing meaningful relationships, we want to hear from you.What We Offer

When you join our team, you are not just starting a job - you are becoming part of a community. We are committed to supporting your growth, celebrating your achievements, and helping you build a meaningful career. Competitive pay Paid time off Opportunities for skill development and career advancementA culture that values respect, teamwork, and diversity Employee events and engagement initiatives Recognition programs to appreciate your hard work The salary for this position is commensurate with experience, with a range of CA$60,000–CA$70,000 annually. Final salary will be determined based on the candidate’s qualifications, relevant experience, and alignment with the role.

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