Digital Content and Customer Support Coordinator, Richmond

Lead customer experience initiatives withÖssur as a digital content-focused Customer Experience Coordinator. This role combines video content creation with strong customer engagement responsibilities.

Join Embla Medical and influence how customers perceive and interact with our brand. You'll be essential in crafting appealing video narratives and ensuring exceptional customer support while handling inquiries and order-related communications.

Key Responsibilities:• Create and optimize video content across digital platforms • Work with the marketing team on engaging content • Handle social media content planning and customer interaction • Assist in event coordination and marketing campaign execution • Monitor content performance for strategic improvements

Requirements:• Marketing or communications degree preferred • Experience with video editing and digital marketing tools • Excellent written and verbal communication skills • Customer service or experience background an advantage • Microsoft Office proficiency required

Bring your creativity and customer-centric approach to enhance theÖssur experience at Embla Medical. #J-18808-Ljbffr