Accounting Administrator, Richmond

You perform routine accounting activities such as accounts payable (A/P) and accounts receivable (A/R) functions. You review work for accuracy and correct errors when necessary. You resolve problems when appropriate, using critical thinking skills.

Specifically you will:

Perform A/P activities daily, which includes coding the invoices appropriately, journalizing into the accounting system and filing invoices for payment.

Reconcile individual A/R sub‑ledger accounts by matching cash receipts to policies verified and posted.

Reconcile compensation payable monthly, to the agreed upon timeline.

Perform collections on A/R as per our documented procedure for accounts in arrears.

Responsible for and support the process of recording employee expenses and paying the American Express monthly statement.

Prepare multiple cheque runs (claims, suppliers and compensation) in conjunction with the Accounting Team.

Prepare, enter and reconcile month‑end and year‑end entries. Preparation for the annual review by the auditors which will include lead sheets, continuity schedules etc.

Prepare prepaids, including the monthly journal entry and the reconciliation.

Support and participate in updating agent information in the accounting program.

Perform reconciliation of international student policies including details by school and provide report to the managing broker.

Receive cheques and prepare bank deposit, including the daily posting of the deposit in the accounting system.

Identify AR/AP and reporting‑related computer errors and notify the Tech Team and the Accounting Team Lead.

Perform reconciliation of major accounts as needed to support the Accounting Team.

Reconcile bank accounts monthly, liaising with the appropriate parties to address the outstanding items.

Support the reconciliation of the MGA accounts, ensuring the override is calculated and paid accurately.

Perform and/or support the reconciliation of credit card payments, identifying discrepancies. Manage the Amex chargebacks and other errors identified in conjunction with the Accounting Team Lead.

Void claim cheque, log reasons for the void, issue stop payments on the banking software when necessary.

Support and participate in updating agent information in the accounting program.

Achieve performance targets.

Collaborate and communicate effectively with team members and all other teams.

Respondively and effectively handle issues.

Look for ways to improve customer experience.

Promote and model TuGo culture, values, and brand promise.

Continuously build professional and technical expertise.

Other duties as required.

What you'll bring

Post‑secondary program in bookkeeping

Degree or diploma in business or related discipline is an asset

2+ years of relevant experience

Excellent data entry skills and attention to detail

Proficiency with spreadsheet and word processing applications (e.g. MS Excel&Word)

Excellent organizational skills

Excellent written and verbal English skills

Strong team player and positive contributor

Proficient in MS Office Suite and able to learn applications quickly

Well‑developed analytical, problem‑solving, and decision‑making skills

Able to consistently live our values of valued, effective and trusted

A strong customer experience focus

A passion for continuous learning and professional achievement

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