Personalized Service Front Desk Agent, Richmond

Experience the excitement of being a Personalized Service Front Desk Agent at River Rock Casino Resort! You will create lasting impressions with your friendly service and engaging personality.

This role involves efficiently managing guest arrivals and departures, answering questions, and facilitating reservations. You will leverage your interpersonal skills to exceed guest expectations, creating memorable stays. The ideal candidate thrives in busy environments and is eager to contribute to a collaborative team.

Key Responsibilities:• Efficiently manage guest bookings and check-ins • Provide thorough information about the resort's offerings • Process all transactions related to guest services • Address special requests for services and amenities • Foster effective communication with other departments

Requirements:• Strong guest service and communication expertise • Prior front desk or relevant experience an asset • Computer literacy in MS Office; Opera is a plus • Capacity to stand for long durations • Desire to learn and improve service delivery skills

Deliver exceptional guest services and create remarkable memories at River Rock Casino Resort in Richmond, BC. #J-18808-Ljbffr