Franchise Operations Manager– Food&Beverage, Richmond Hill

# Franchise Operations Manager– Food&BeverageDr. Aadil Shamji Dentistry Professional CorporationFull TimemidCAPosted Yesterday## Job DescriptionJob Title: Franchise Operations Manager– Food&BeverageReporting to: Senior Management / Mr. Brandon LeeNOC Code: 60030of Openings: 1Type of Position: Full-time, PermanentNo. of positions: 1Term: PermanentSalary: $39.42 CAD– $42.00 CAD per hour, depending on experience; may be eligible for performance-based bonus based on store sales, if applicableBenefits: 10 paid vacation days per yearHours: 40 hours per weekEmployer: Accencis Management Inc. o/a Accencis GroupBusiness Address: 90 Performance Drive, Unit 203, Richmond Hill, Ontario, L4S 0G6Work Location: The employee will report to Accencis Group’s office at 90 Performance Drive, Unit 203, Richmond Hill, Ontario, L4S 0G6. Travel across Canada is required to support assigned food and beverage / café locations, franchise operations, new store openings, supplier coordination, training, audits, and operational projects. The employee may be required to work from, or remain for extended periods at, assigned business locations within Canada depending on business needs.Language of Work: EnglishWebsite address: email: ### About usAccencis Group is a Canadian franchise and operations management company supporting businesses and franchisees in the food and beverage industry. The company is involved in the management, development, franchising, and operational support of food and beverage businesses,including café, beverage service, restaurant, and franchise operations.Accencis Group supports brand and franchise operations through operational guidance, staff training, marketing coordination, brand-standard implementation, store-opening support, and ongoing business support. The company workswith food and beverage businesses and franchisees to support operational performance, customer service standards, training, expansion, and business growth.For more information, please visit our company website at Job SummaryWe are seeking an experienced Franchise Operations Manager – Food&Beverage to support the management, standardization, performance, compliance, training, supply chain coordination, and expansion of assigned food and beverage operations across Canada.This role requires hands-on experience in multi-location food and beverage operations, franchise operations management, store performance optimization, operational reporting, staff supervision, cost control, and new location opening and stabilization support.The Franchise OperationsManager will help ensure consistent execution of company and brand standards across locations, support franchisees and store teams, improve operational efficiency, and assist with the successful growth and stabilization of food and beverage / café operations.Key Responsibilities:· Plan, organize, direct, control, and evaluate the daily operations of assigned food and beverage / café locations across multiple locations;· Ensure operational standardization across assigned locations by implementing company policies, standard operating procedures, food safety requirements, service standards, product quality standards, and brand guidelines;· Conduct regular site visits, store inspections, and operational audits to assess store performance, franchise compliance, cleanliness, customer service, staffing, inventory control, product quality, and adherence to company and brand standards;· Monitor and evaluate store-level sales, labour costs, food and beverage costs, inventory, waste, controllable expenses, and key performance indicators to support franchise performance optimization;· Review sales reports, payroll records, inventoryreports, invoices, delivery records, operating expenses, and operational data for accuracy, cost control, and performance improvement;· Develop and implement action plans to improve profitability, labour efficiency, service speed, product consistency, customer satisfaction, operational scalability,and overall store performance;· Recruit, hire, train, coach, supervise, and evaluate store managers, supervisors, baristas, and other food and beverage operations staff;· Prepare and review staff schedules to ensure proper staffing levels based on business needs, sales volume, service requirements, and labour cost targets;· Resolve escalated customer complaints, employee concerns, service issues, staffing challenges, franchise compliance issues, and store-level operational problems;· Support new loc#J-18808-Ljbffr