Dynamic Technical Support Analyst for IT Problem Solving, Richmond Hill

Embrace the position of Technical Support Analyst, where your skills in troubleshooting hardware and software will shine. Serve as the key resource in maintaining seamless technology operations.

As a Technical Support Analyst, you are expected to have a minimum of two years of experience. Your role includes managing desktop issues, ensuring software installation, and administering user accounts. A customer-oriented approach combined with strong communications skills will enable you to assist remote and onsite staff efficiently, enhancing their daily operations.

Key Responsibilities:• Provide swift desktop hardware troubleshooting • Assist in the installation and support of software applications • Oversee telephony equipment and mobile device support • Conduct user management in Active Directory • Work collaboratively with IT Operations for problem resolution

Requirements:• Minimum 2 years of technical support experience required • Relevant degree or diploma in computer science • Strong organizational and communication skills • Positive attitude and customer service focus • Quick learner with remote support capabilities

Support our clients in enhancing technical efficiency by applying your analytical skills and providing outstanding user support. #J-18808-Ljbffr