Patient Services Specialist at FYidoctors (Regina)

Elevate patient care at FYidoctors' Regina clinic as a Patient Services Specialist. In this full time role, you will facilitate exceptional service, enhancing experiences for all patients. As part of the Northgate Mall clinic team, you will greet patients, manage check-ins and check-outs, and assist in scheduling appointments.Your proficiency in technology will support billing and payments, while your communication skills help foster meaningful connections with our patients, ensuring their experience remains positive and enjoyable. Key Responsibilities

Welcome patients and manage their check-in and checkout process Assist with pre-testing for comprehensive eye examinations Coordinate appointments and handle prescription printouts Oversee billing processes and eyewear adjustments Ensure outstanding customer service throughout the patient journeyRequirements

Retail experience is a valuable asset Skilled at multi‑tasking and thriving under pressure Proficient in MS Office Suite and technological tools Excellent communication and interpersonal capabilities Proactive team player ready to adapt to changing priorities Join our dedicated team at FYidoctors and play a crucial role in enhancing patient experiences.

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