Technical Analyst (Support Services) (Regina)

Position Overview

Closing Date:

05/20/2026 Worker Type:

Permanent Language(s) Required:

English Term Duration:

Indefinite (Permanent) Salary Range:

$61,370 - $83,030 Benefits

Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the worldGrowth: Learning and development opportunities to help you thrive Hybrid work options How you’ll make an impact

In this role, you’ll be the go‑to resource people count on when technology gets in the way of outstanding work. You’ll quickly diagnose and resolve service desk issues, communicate clearly and confidently with both technical and non‑technical users, and take ownership of your queue while collaborating with ahigh‑performing team to meet service goals.You’ll also make an impact onsite—supporting technology setup and equipment moves as needed, bringing strong technical knowledge to each interaction and translating solutions into plain language. Along the way, you’ll help implement and support commercial off‑the‑shelf tools through thoughtful configuration and occasional light scripting, so teams have reliable, easy‑to‑use solutions.What you’ll do

Assist with and resolve common IT issues through one‑on‑one interactions Assist in managing physical assets (20‑50lbs) and maintain precise inventory records Troubleshoot a variety of first‑level IT support issues on different platforms and programs Answer questions and provide advice by phone, email or chatDevelop documentation for common issues Collaborate across multiple teams and add input Required qualifications

A degree in computer science, engineering or mathematics or an equivalent level of experience In‑depth knowledge of common software and operating systems Knowledge of computer hardware and peripherals Preferred qualifications

A valid driver’s license and the ability to travel if needed Not sure you meet every requirement? We encourage you to apply anyway. Inclusion Statement

At FCC, we’re committed to creating an inclusive, equitable and accessible workplace – one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.We encourage qualified applicants to apply, including members of these four employment equity groups: Indigenous Peoples Members of visible minority groups Persons with disabilities Women Accessibility and accommodations

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: . An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.

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