Customer Service Agent - Industrial, Regina

Who We Are Richelieu Hardware is a North American leader and a change agent in a creative and dynamic industry. We are an importer, distributor, and manufacturer of specialty hardware and complementary products.

Our customers– Over 120,000 customers in North America: manufacturers of kitchen and bathroom cabinets, storage and closets, residential and office furniture, residential and commercial woodworking, as well as hardware retailers including large renovation centres.

Our team– 3,000 people, of which nearly half are dedicated to sales and marketing and over 50% are Richelieu shareholders.

How about joining a leading company in specialty hardware in North America, publicly traded and with continuous growth for 50 years!

Richelieu Hardware is looking for a

Customer Service Agent - Industrial

for the Regina, SK location.

Responsibilities

Helping walk‑in customers.

Answering customer phone calls, emails, and faxes.

Entering customer orders and credits accurately and promptly.

Take on a variety of duties for the efficiency of the branch.

Requirements

High School Diploma.

Customer Service Experience.

Good computer skills and typing speed.

Able to multi‑task, and keep organised.

Monday to Friday 8:00 to 5:00 regular shift.

Ideal Candidate

Is enthusiastic and self‑motivated.

Able to work as a team.

Able to work in what can be a fast‑paced environment.

Capable of problem solving.

What We Offer

A Canadian flagship: As a company with proud roots in Quebec but present in Canada and the United States, we enjoy excellent recognition and a great reputation.

A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organisational strength needed for a safe working environment.

Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all.

Competitive compensation: We offer competitive base compensation based on the market.

Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders.

Work‑life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work‑life balance.

Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.

Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees.

Apply Are you interested in this position? We invite you to visit our corporate website at

submit your application.

We thank all candidates for their interest, however, we will only communicate with candidates selected for the pre‑selection process.

Note that the masculine is only used to lighten the text.

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