Fixed Operations Manager (Red Deer), Central Foothills (Sundre)

Fixed Operations Manager– Red Deer

About the role

As a Fixed Operations Manager, you will oversee the coordination and implementation of efficient practices to ensure customers receive professional and effective service for their recreational vehicles. You will also oversee the Parts and Accessories Department to maximize sales and profitability, and you must be available weekdays, evenings, and Saturdays (but not Sundays).Responsibilities

Ensure the service department develops and efficiently processes repair orders (retail, warranty, and unit prep). Develop, monitor, and achieve agreed‑upon departmental business objectives (strategies, profit plan/budget, and others) consistent with company policies, regulations, and expectations.Maintain and control parts and accessories inventory to meet or exceed the needs of walk‑in customers and the service department. Effectively control the parts ordering and receiving functions. Assure the parts and service departments are properly staffed by recruiting, hiring, and promoting the right people for the right positions.Optimize employee performance through effective ongoing evaluations, recognition, rewards, and discipline/corrective management practices to produce expected results. Make sure that the parts and service teams effectively communicate with internal and external customers in a timely way to produce positive results.Develop, implement, and monitor ongoing actions to sustain high customer satisfaction and loyalty. About you

You're lively, outgoing, and enthusiastic by nature. You enjoy meeting new and different people on a day‑to‑day basis. You're often described as warm, helpful, and friendly, and can put others at ease and make them feel welcome. You thrive in a role where you are handling multiple priorities and work at a quick pace to make sure everything goes smoothly.What you’ll get out of a career with ArrKann

A career– we’ve been growing. You can find our dealerships in Carstairs, Edmonton, Calgary, Grande Prairie, and Medicine Hat and we’re always looking for amazing people who want to build a career with us. A voice – we know our people have great ideas and valuable feedback, and we encourage everyoneto share their thoughts so we can continue to deliver an even better employee and customer experience.A supportive, team‑oriented, and fun work environment, where you can feel free to be yourself. Professional and personal development opportunities. We are always learning, and want to make sure you have the support you need to build the skills you need to grow in your career. Requirements

High School Diploma. Maintains a high level of professionalism and confidentiality. Goal‑oriented and achievement‑driven. Above‑average communication skills. Comfortable with recent software, MS Office, and social media. Recreational Vehicle Knowledge considered an asset.

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