Seasonal Sales Associate : Part Time (TEMP) - PRINCE GEORGE, Prince George

Overview Pay Range: $18.9 - $19.9

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview

Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on customer service and finding and solving customer needs.

Key Responsibilities

Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer

Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department

Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise

Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them

Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need

Educate customers about the whole project

Using empowerment program when necessary to satisfy customers

Execute daily stock maintenance: all products signed, displayed, and clean

Maintain knowledge of all products in department and adjacent departments

Proactively seek knowledge on all products and services

Follows all safety policies and procedures, Loss Prevention policies and procedures

Qualifications

Minimum Education:

High School Diploma or equivalent

Minimum Years Of Work Experience:

1 to 2 years Retail or Trade experience an asset

Direct Manager/Direct Reports:

Department Supervisor

Travel Requirements:

No travel requirements

Certifications:

NA

Other Requirements/Assets:

NA

#J-18808-Ljbffr