Online Store Manager H/F (Osoyoos)

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Job Overview

The Front Store Manager (FSM) is responsible for managing the overall performance of the Front Store. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy. Responsibilities

Lead staff in providing excellent customer service. Manage all processes and procedures utilizing financial resources and ensure store objectives are achieved. Maintain store standards to optimize customer experience, drive customer traffic, and positively impact store profitability. Work with the Management Team to ensure store standards are in effect 100% of the time, including the backroom.Manage labour scheduling and leverage Workforce Management (WFM) to maximize labour productivity. Conduct probationary reviews for new hires and annual staff performance reviews. Manage staff performance through ongoing coaching, action planning, and follow‑up. Analyze financial reports, identify trends, and address discrepancies between planned and actual through effective utilization of the FSM Monitoring Report.Develop and execute strategies to improve business efficiency at the store. Plan, use judgement and decision‑making skills to control expenses. Plan and prepare for inventory management. Apply efficient time‑management, organization, and planning skills. Qualifications

Previous retail management experience of a minimum of five years. Demonstrated ability to drive the business, lead by example, and support corporate programs. Works effectively with the management team. Superior interpersonal, coaching and communication skills. Benefits

Each store has an Associate‑Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, adaptable and wide‑ranging schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about yourcustomers, co‑workers, and community.Other Information

Associate‑Owners in the Shoppers Drug Mart network recognize Canada’s diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position.

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