Branch Manager at Sussex Insurance, Penticton

Drive excellence in customer service and operations as a Branch Manager at Sussex Insurance in Penticton. The role requires management experience, a focus on customer relationships, and leadership in a fast-paced environment.

Located inside Walmart, Sussex Insurance is searching for a motivated Branch Manager. This position involves overseeing branch operations, ensuring exceptional customer service, and training staff. You will lead performance management, resolve customer inquiries, and manage staff schedules effectively.

Key Responsibilities:• Manage branch staffing and scheduling efforts • Conduct performance appraisals and coaching sessions • Address employee performance issues proactively • Ensure adherence to company policies and regulations • Foster long-term customer relationships and retention

Requirements:• Proven management experience in the auto insurance industry • Strong leadership and coaching skills • Ability to handle customer inquiries professionally • Understanding of regulatory requirements in insurance • Commit to achieving high standards in service

Leverage your management expertise and customer service focus to excel at Sussex Insurance in Penticton. #J-18808-Ljbffr