Food Services Manager, Osoyoos

Location: Osoyoos, BC (On-site with limited travel)

Duration: Full-Time

Salary: $85,000 - $95,000+ (commensurate on experience)

The Opportunity We are seeking a Catering&Food Safety Coordinator (Catering Manager) to lead and elevate our national remote camp catering operations from our Osoyoos, BC office.

Reporting to the National Operations Manager, this role is critical in driving:

Food cost efficiency

Food procurement in multiple sites, and national vendor management

Menu standardization and innovation

Food safety compliance

Operational excellence across 20+ remote sites

Key Responsibilities Catering Operations&Menu Development Develop and manage tiered menu programs:

Tier A: Premium (steak, prime rib&seafood options weekly)

Tier B: High-quality home-style meals

Tier C: Efficient, camp-style menus

Standardize "plug-and-play" menus for operations and sales proposals

Ensure consistency, quality, and client satisfaction across all sites

Budgeting&Procurement

Track and manage project-level food budgets

Optimize purchasing strategies in high-cost, remote environments

Manage vendor relationships (e.g., Sysco, Gordon Food Service, local suppliers)

Coordinate logistics for challenging supply chains (including fly-in sites)

Quality Control&Reporting

Implement daily reporting systems from camp teams (menus, photos, compliance)

Conduct virtual audits for food quality, presentation, and adherence

Monitor performance and drive continuous improvement across locations

Food Safety&Compliance

Oversee food safety systems (HACCP principles, temp logs, sanitation)

Ensure compliance with provincial and federal health regulations

Support kitchen inspections, approvals, and regulatory engagement

Leadership&Development

Support recruitment and onboarding of kitchen staff

Mentor and develop cooks (including Red Seal pathway support)

Build strong relationships with site teams and stakeholders

Safety&Logistics Support

Maintain first aid inventory oversight and safety documentation processes

Collaborate with logistics teams to support operational needs

Conduct occasional site visits (10%) for audits and supporting mobilization of kitchens in newly built camps

Requirements

5-10+ years of experience in catering, camp, or commercial kitchen management

Strong experience managing multi-site or remote operations

Proven ability in budgeting, cost control, and procurement

Knowledge of food safety systems (HACCP, FoodSafe)

Valid Class 5 driver's license

Strong organizational and project management skills

Proficiency with Microsoft Office (especially Excel)

Preferred Qualifications

Red Seal Cook certification (strong asset)

Experience in remote camp environments

Background in supply chain logistics or complex operations

Experience managing across multiple time zones and deadlines

Strong leadership presence with experienced kitchen teams

Additional Requirements

Ability to travel to remote camp locations occasionally (10% of role)

Flexibility to support operational needs as required

Successful candidates will be subject to a criminal record check

Benefits

Competitive salary with growth potential

Relocation assistance

Stable, full-time schedule (primarily office-based, generally Monday-Friday)

Opportunity to lead national operations and make a real impact

Career advancement within a growing organization

Matrix Aviation is an equal opportunity employer prioritizing safety and communities

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