Non-Profit Portfolio Manager, Penticton

Position Summary

Reporting to the Regional Director, the Non‑Profit Portfolio Manager (NPPM) fosters collaborative partnerships with housing and service providers to provide the highest quality of stable, safe, and affordable housing and housing‑related services. The NPPM provides education, consultation and support to the Boards of Directors and Executive staff of Non‑Profit Societies and Cooperatives regarding the effective management of their social housing properties, assesses the financial risk of non‑profits and coordinates the delivery of contracted services for a variety of housing‑related programs. The NPPM serves as the key relationship manager for the assigned portfolio of housing providers and manages a variety of issues relating to delivery of housing and housing‑related services. The role initiates, coordinates, and facilitates the provision of expertise and services to other staff, including Housing&Health Coordinators, Senior Project Officers, Project Technologists and Supportive Housing Programs staff, to support the needs of the non‑profit housing sector.

Key Information Location: Penticton, BC

Salary: $86,007.24– $97,679.59 annually

Candidate Profile

Education: Bachelor’s degree in Public Administration, Business Administration, or other relevant discipline, including post‑secondary courses in non‑profit society management and/or social service delivery.

Extensive experience in senior and advanced level positions relating to non‑profit society management or delivery of social services and community‑based programs, with considerable experience in the negotiation and management of contracted services.

Equivalent combination of education, training and experience acceptable to the employer.

Criminal Record Check required.

Knowledge, Skills&Abilities

Considerable knowledge of the philosophies, theories, and principles associated with the delivery of government social and regulatory programs by non‑profit societies and contracted community service providers.

Considerable knowledge of current social issues facing tenant populations, including homelessness, mental illness, drug addiction, domestic violence, child protection, and ageing.

Considerable knowledge of non‑profit society governance, operation, budgeting, maintenance, administration, procurement, contracting, and staffing.

Knowledge of budgeting and contracting practices and ability to assess audited financial statements.

Knowledge of the Residential Tenancy Act.

Knowledge of risks associated with housing vulnerable tenants and ability to work closely with service providers to mitigate risk.

Knowledge of relevant legislation impacting the delivery of social housing.

Knowledge of building structures, components and systems, and ability to recognize deficiencies.

Excellent written and oral communication, interpersonal, consultative, and relationship‑building skills.

Excellent negotiation, mediation, and conflict resolution skills.

Ability to strategize, plan, coordinate, integrate, and manage a portfolio of non‑profit societies to provide the highest quality of stable, safe, and affordable housing and housing‑related services.

Ability to provide organizational development and general management expertise and educate Boards and Executives in the successful operation of housing societies for vulnerable people.

Ability to act as relationship manager and primary point of contact for Societies, including interacting with the Society Board of Directors, Chief Executive Officer, Executive Director, and Chief Financial Officers and accounting staff.

Ability to analyze complex, challenging, and sensitive issues, balance diverse interests and facilitate implementation of solutions through successful and constructive relationships and partnerships, both externally and internally.

Ability to summarize and explain complex program information and funding requirements.

Ability to understand, analyze and apply a variety of Program Agreements and project‑specific Operating Agreements.

Ability to build dialogue and consensus with multiple stakeholders, often with conflicting agendas.

Ability to work together based on mutual respect and understanding of each other.

Ability to display tact and diplomacy in dealing with a broad range of professions and community stakeholders and to be a socially sensitive administrator.

Ability to conduct reviews and audits and facilitate understanding and compliance with recommended improvements.

Ability to strategize, apply creative thinking and build on existing and potential strengths in working toward solutions to support the long‑term health and sustainability of the sector and partners.

Ability to supervise and motivate staff in a unionised environment.

Valid BC Driver’s License and access to a reliable vehicle.

Successful applicant(s) are subject to a satisfactory criminal record search and required to maintain Security Clearance throughout employment.

Due to the nature of this role, a valid Class 5 driver’s licence and satisfactory driving record is required.

Due to the nature of this role, access to a reliable vehicle will be required.

Indigenous Recruitment Indigenous candidates are welcome to connect with an Indigenous team member in our organization to discuss the recruitment process and our workplace. Please contact to arrange a call.

EEO Statement At BC Housing, we’re committed to providing a healthy, safe and inclusive workplace where respect and diversity are recognized assets. We invite and welcome applications from women, visible minorities, Indigenous People, People with Disabilities, people of all sexual orientations and gender identities, and all people committed to meaningful work that makes a difference. We are committed to providing an inclusive and barrier‑free work environment, starting with the hiring process. If you require accommodations at any point during the application and hiring process, please contact .

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