Housekeeping Support Worker - Environmental Services, Lake Simcoe North Shore (Coldwater)

Housekeeping Support Worker– Environmental Services The Housekeeping Support Worker (HSW) is responsible for maintaining a clean, safe, and sanitary environment for patients, visitors, and team members. This includes waste management, patient transport, and support services that contribute to infection control and overallhospital safety.

The HSW is knowledgeable about housekeeping procedures, equipment, materials, and hospital layout.

Key Responsibilities

Perform daily cleaning tasks as outlined in housekeeping policies and procedures

Manage waste according to current policies and safe handling procedures

Transport patients and equipment throughout the hospital as required

Replenish unit and cleaning supplies

Maintain floors throughout the facility

Participate in special projects, as assigned

Disinfect patient care equipment as assigned

Perform specialty cleaning in accordance with housekeeping policies and procedures

Communicate effectively with patients, team members, and visitors

Utilize provided communication devices appropriately

Perform other duties as may be assigned by the Manager or supervisor of Environmental Services

Specific work routines are itemized in the environmental services department and manuals.

Qualifications Education

Ontario Secondary School Diploma, or equivalent is required.

Completion of Public Health Ontario’s (PHO) Core Competencies in Infection Control is preferred.

Experience

A minimum of one (1) year hospital janitorial/housekeeping experience is preferred.

Skills and Traits

Must be able to meet the physical and emotional responsibilities of the role, including standing and walking for extended periods, frequent and repetitive pushing, pulling, bending, and lifting up to 50 pounds, as well as safely operating equipment.

Ability to meet the physical demands of the position, as outlined in the Physical Demands Analysis (PDA).

Demonstrates proficiency in written and verbal communication, with strong interpersonal and organizational skills.

Provides excellent customer service and contributes positively to teamwork and collaborative working relationships.

Effectively prioritizes workload, adapts to changing priorities, and remains composed in fast-paced or stressful environments.

Works independently with sound judgment, while remaining flexible to meet departmental and organizational needs.

Demonstrates understanding of, and commitment to, equity, diversity, inclusion, and psychological safety.

Upholds professionalism, ethical conduct, confidentiality, and respectful interactions.

Models behaviour aligned with OSMH’s mission, vision, and values.

Uses required technology and digital tools effectively and demonstrates a willingness to learn new systems.

Contributes to a culture of safety and continuous improvement by identifying risks, following safe work practices, and supporting quality initiatives.

Demonstrates a commitment to ongoing professional and personal development through continuous learning and reflective practice.

Other

Demonstrates a commitment to ongoing professional and personal development through participation in continuing education and self-directed learning opportunities

All team members share responsibility for maintaining a safe environment for patients, families, and colleagues, including active participation in hospital safety programs, infection prevention practices, and reporting procedures.

A professional practice environment

A collaborative atmosphere with emphasis on teamwork

Wellness initiatives

Continuing education grants

Employee recognition and assistance programs

A competitive salary and benefits package

Equal opportunities for growth and development

Employment Equity OSMH is committed to diversity and equity in the workplace and welcomes applications from all qualified individuals, including women, visible minorities, Indigenous peoples, persons with disabilities, LGBTQ2S persons and others who may contribute to a diverse workplace.

Accommodation in the Workplace Orillia Soldiers’ Memorial Hospital is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity, equal opportunity and maintaining a barrier‑free selection process for job applicants. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the requirements for the open position. Applicants need to make their requirements known to the Human Resources department when contacted. All requests are handled confidentially.

Health&Safety Responsibilities OSMH is committed to providing a safe, healthy and supportive working environment by treating team members and patients with compassion, accountability, respect, and engagement. All team members must adhere to OSMH’s Occupational Health and Safety policies, procedures and protocols, as well as the duties of workers as stipulated in the Occupational Health and Safety Act. Team members must be able to perform all bona fide and essential duties of the position which may include cognitive and physical demands.As a condition of employment, new team members are required to complete an employment health assessment and must be cleared by the Occupational Health and Safety Team prior to orientation.

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