Conference Sales Manager, Gravenhurst

Who We Are At Horseshoe Valley Resort, we are a team that loves to serve people, priding ourselves on the service that our colleagues deliver to our guests. Horseshoe Resort is always looking for talented individuals to join our growing team of hospitality professionals and recreation enthusiasts. If you are outgoing, friendly and love adventure and the outdoors, you may be the person we are looking for!

Position Summary Reporting to the Director of Sales, the Conference Sales Manager is responsible for promoting, selling and executing conferences and events within the Resort based on client specifications. This role involves working with clients to plan and coordinate events, ensuring that all aspects meet client expectations and business goals. The Conference Sales Manager works closely with various departments to deliver a seamless experience from initial inquiry to post‑event follow‑up.

Duties&Responsibilities

Identify and target potential clients, including corporations, associations, and event planners.

Conduct sales presentations, site visits, and negotiations to secure bookings.

Responsible for maximizing revenues, controlling expenses and acting as a liaison between the client and operating departments to ensure consistent delivery of service throughout.

Create customized proposals, contracts and detailed event orders based on client needs and budget.

Coordinate with internal departments and 3rd‑party vendors (such as catering, operations, etc.) to ensure all aspects of the event are in place.

Solicit and confirm event‑related information with the client, and organize/disseminate information to all departments through emails, memos, event orders, directives, resumes and rooming lists in a timely manner.

Work with the Sales Director to develop and implement sales strategies to attract new business and retain existing clients.

Follow up on all administrative requirements related to the group and Horseshoe Resort to ensure accurate collection of information and billing procedures are followed.

Qualifications

Bachelor’s degree in hospitality management, sales, planning&events, or a related field.

Proven experience in sales, preferably within the hospitality, conference, or events sector.

Strong understanding of event planning and coordination.

Excellent communication, negotiation, and presentation skills.

Ability to build and maintain client relationships.

Proficiency in CRM software and Microsoft Office Suite.

Strong organizational skills and attention to detail.

Ability to work under pressure and manage multiple events simultaneously.

Flexibility to work irregular hours, including evenings and weekends, as required.

Our Commitments to You

Supportive Experience– Our goal is to provide our guests with an exceptional experience, and we are just as committed to ensuring that your experience is equally exceptional. We strive to create a positive and inclusive workplace where our employees feel valued and heard.

Value‑Added Perks – As part of our team you will enjoy exclusive employee discounts and special offers on accommodation, dining and amenities at any of our affiliated resorts, which include Muskoka Bay Resort and Deerhurst Resort.

Career Mobility– With multiple properties within the Freed Hotels&Resorts portfolio, we provide opportunities to explore different roles, locations and career paths within the organization, giving you the flexibility and ability to shape your career journey.

Visa Requirements Must be eligible to work in Canada.

Salary Range $52,000 - $58,000 + Incentive Program

The above job description is not intended to be exhaustive lists of all responsibilities, skills or efforts associated with or expected of the role, but are intended to accurately reflect principal job elements.

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