Client Care Representative– Auto Insurance Trainee, Cranbrook

Hi, we’re HUB! We’re a leading North American insurance brokerage, helping individuals and businesses protect what matters most. When you partner with HUB, you're joining a vast network of insurance, risk, employee benefits, retirement, and wealth management specialists dedicated to delivering tailored solutions and unrelenting advocacy—so you're always ready for tomorrow.

The Opportunity This position requires a Wednesday to Sunday schedule.

Are you an energetic, goal-driven go-getter who thrives in a fast-paced environment? Do you love the idea of hitting (and exceeding) targets while building genuine client relationships? If so, this is more than just a job—it’s a career with unlimited potential.

No insurance experience? No problem! We provide full training and support to help you earn your Level 1 General Insurance License within your first 30 days.

As an Auto Insurance Trainee, you’ll play a key role in driving business success. You’ll actively sell insurance solutions, hit performance targets, and deliver an exceptional customer experience. This is a results-focused role ideal for someone with a competitive edge and a passion for personal growth.

What You’ll Bring To Our Team

A self-starter mentality with a strong drive to exceed performance and sales goals

Confident, outgoing personality and a customer-first approach

Detail-oriented and organized—someone who can multitask under pressure

Reliable and accountable—you're someone your team can count on

Thrives in a collaborative, high-energy environment

High school diploma or equivalent

Level 1 Insurance License is an asset—but not required

A Day in the Life

Build and maintain strong relationships with clients, teammates, and auto dealership partners

Actively promote and sell ICBC and private insurance products to meet and exceed daily/weekly/monthly sales targets

Process a variety of auto insurance transactions, including renewals, new plates, transfers, cancellations, debt payments, and more

Upsell and cross-sell additional insurance products to add value for clients and drive performance metrics

Support your branch by taking phone calls, managing administrative tasks, and restocking inventory

Salary Expectations The expected salary range for this position is $40,000 to $48,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level. HUB International offers comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid‑time‑off benefits, eligible bonuses, and commissions for some positions. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization.

Why Join HUB?

Do you enjoy making friends? We love making friends; join our team of amazing people who all get along and thrive together!

We work hard and play hard!

Paid day off for your birthday– we want to celebrate you!

Paid day off for volunteering in your community– HUB is a company that gives back and is active in our communities

Room to grow within the organization

Lots of company perks, benefits, RRSP matching and great compensation

Your future with HUB Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB, you will become part of a rapidly growing company that offers significant opportunity for advancement. At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management&leadership development, and other related courses, designations or programs.

Our Vision To be everywhere risk exists– today and tomorrow. Helping protect what matters most.

Our Mission To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values

Entrepreneurship: We encourage innovation and educated risk‑taking.

Integrity: We do the right thing every time.

Teamwork: We work together to maximize results.

Accountability: We measure and take responsibility for outcomes.

Service: We serve customers, communities and colleagues.

Apply TODAY!

The employment offer is contingent upon completion of a successful background check.

HUB is a company where your contributions will make a difference. We invite you to learn more about our team at . If you require any accommodations during the hiring process, please reach out to to request this. Only candidates selected for an interview will be contacted.

Department Sales

Required Experience: Less than 1 year of relevant experience

Required Travel: No Travel Required

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