Manager, Retail Allocations (North America), North Vancouver

Job Summary As the Manager, Retail Allocations - NAM you are responsible for executing Arc’teryx product flow and merchandising vision through DTC channels for the North America region. Together with your team, you will ensure that Arc’teryx retail stores are supplied with the right product according to seasonal flow plans and are replenished at an optimal cadence and volume. You area Change Champion and strong partner to our Commercial and Product teams, enabling the NAM retail vision.

Team&Role Overview Meet Your Future Team:

Your Opportunity at ARC’TERYX:

Key Responsibilities

Championing the implementation and change management of our End2End Planning solutions

Building, coaching and developing a high performing North American Allocations team that manages all phases of product movement within DTC Retail channels

Developing and monitoring performance objectives, ensuring alignment with company strategic goals

Collaborating closely with Merchandise Planning to ensure that planning and execution are reconciled closely

Collaborating closely with Merchandising to ensure that the product assortment is brought to life in an impactful manner

Partnering with our Distribution&Transportation teams to create best practices to get product to the right place, at the right time, from pre-season to in-season, to post-season returns

Collaborating closely with Retail Operations on medium to long-term process improvement projects driving revenue growth and world class guest experience

Consistently improving our product allocation and replenishment strategy, ensuring it aligns with company growth and strategic objectives

Leading the evolution of drop review process, including stage gate development, communication, cross‑functional partner enrollment, and delivery of accurate reporting

Ensure DTC sales performance is continuously analyzed, with allocation and forecasting strategies adapted to weekly, monthly, and quarterly trends to maximize business results, optimize inventory levels, and support achievement of company financial objectives

Developing budgets, staffing plans, cost targets, and operational goals related to the effective execution of our merchandising and allocations strategies

Influencing and helping to shape new processes and lead the implementation of new practices and tools that improve efficiency, capability, and results

Upholding Fair Labor Association’s Workplace Code of Conduct and Principles of Fair Labor and Responsible Sourcing, throughout the Arc’teryx supply chain

Future Projects&Opportunities

Partnering with Commercial and Supply Chain teams to drive operational excellence in service of our guest experience

Collaborating with the Business Process team and Technology to serve as a primary stakeholder in the optimization and implementation of our retail replenishment systems

Scaling and refining our operating model to ensure we’re keeping pace with our Long‑Term Strategic Plans

Providing connection and influence to our Allocations teams around the world, representing Arc’teryx’ needs in the development of Allocations strategy

Qualifications&Experience

You have a University degree in a relevant subject, or equivalent experience

You have 6+ years of experience in allocations or inventory management in a direct to consumer/vertical retail business

You have 3+ years people leadership experience

You have experience managing 100+ stores

You have a strong understanding of retail KPI’s such as Traffic, Conversion, AUR, UPT, In‑Stock rates&Weeks of Supply

You have SAP experience

You have experience with allocations systems such as o9 Solutions, Blue Yonder, Oracle or similar

You have systems implementation and change management experience

You have a proven ability to lead and mentor high performing teams

You have the ability to gather data, digest, and analyze it, and from it, create an action plan

You know how to evolve internal processes and gain momentum to make change happen, including the ability to identify and articulate the necessary processes to get things done efficiently and effectively

You know how to influence and prioritize, presenting ideas that lead others to action

You’re able to identify risks early and develop contingency plans to minimize business impact

You set a clear vision, align your team around common objectives, and foster commitment to these objectives

You are proactive in identifying the root cause of issues and developing solutions

You remain highly flexible and adaptable when faced with ambiguity

You inspire breakthrough thinking and continuous improvement

You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right

Your passion for your work is paralleled by your passion for getting outside and living it

Equal Opportunity Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.

All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

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