Niagara Airbus Coach Driver, Niagara Falls

8626 Lundy's Ln, Niagara Falls, ON L2H 1H4, Canada

Job Description Who We Are CAA Niagara is a proud Niagara Region employer, that strives on delivering rewarding experiences and enhancing the lives of our community. For over one hundred years, we have been a staple within our community, providing such services as emergency roadside assistance, travel services, insurance coverage, membership and rewards savings; continually growing our suite of relevant services and products.

A true community partner, we could not be here without our over 160,000 members across Niagara, allowing us to focus on earning your continued trust, every day!

This posting is to fill an existing vacancy.

About the Role We are seeking professional and customer-focused Drivers to join the Niagara Air Bus team, now a proud part of CAA Niagara since 2022. In this role, you are responsible for safely transporting passengers to and from airports, hotels, sightseeing tours, and other destinations across the Niagara Region and beyond.

As a Driver, you are the face of our organization and play a key role in delivering a safe, reliable, and professional transportation experience. You will greet passengers warmly, assist with luggage, and ensure each journey runs smoothly. You will also communicate with dispatch regarding schedules, traffic, and route changes, while maintaining high standards of vehicle cleanliness and safety.

The hourly wage for this role is $18.25.

Key Responsibilities

Safely transport passengers to and from airports, hotels, tours, and other destinations.

Ensure passenger safety and comfort throughout each journey.

Adhere to all traffic laws, company policies, and transportation regulations.

Provide a professional, welcoming, and courteous experience for all passengers.

Assist with loading and unloading luggage up to 50 lbs.

Address passenger questions and provide general travel support as needed.

Scheduling&Route Management

Follow assigned routes and trip schedules.

Adapt to traffic, weather, or operational changes to ensure timely service.

Communicate delays or changes to dispatch and passengers.

Vehicle Care&Compliance

Conduct pre-trip and post-trip inspections to ensure vehicle safety and cleanliness.

Report maintenance or safety concerns promptly.

Maintain compliance with company and insurance requirements.

Qualifications&Skills Must-Haves (Bona Fide Occupational Requirements)

Valid Class G driver’s license or higher (E, B, or C)

F Class License, current or willingness to obtain

Valid Passport

Physical ability to lift up to 50 lbs

Clean driving record meeting company insurance requirements

Experience&Skills

Previous professional driving experience (shuttle, taxi, bus, or commercial) is an asset

Minimum 2+ years delivering exceptional customer service

Strong defensive driving and road safety awareness

Excellent communication, interpersonal, and customer service skills

Strong punctuality and time management

Ability to solve problems effectively in dynamic on-road situations

Working Conditions

Primarily road-based role operating in varying traffic and weather conditions

Flexible hours required, including early mornings, evenings, weekends, and holidays

Regular vehicle operation and passenger assistance duties

What’s In It For You

100% employer-paid premiums for health, dental, vision, life, and travel insurance

Virtual healthcare and nurse navigation support

Defined Contribution Registered Pension Plan

Growth, training, and development opportunities

Give Where You Live program (community volunteer program)

Green and Wellness Reimbursement Program

Paid personal and vacation hours

Interview Process Our process is designed to provide a full picture of how you would contribute to our team:

Pre-screening call

In-person interview

Background and references

Offer

CAA Niagara does not currently use artificial intelligence in screening or selection of applicants.

CAA Niagara is an equal opportunity employer and is committed to providing an accessible and inclusive workplace. We are dedicated to ensuring that our recruitment processes are barrier-free and accommodating to all individuals, including those with disabilities. If you require accommodation at any stage of the application, interview, or employment process, please inform our Human Resources department at .

We will work with you to meet your needs and ensure a positive experience throughout the recruitment journey.

8626 Lundy's Ln, Niagara Falls, ON L2H 1H4, Canada

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