Concierge, New Westminster

About FirstService Residential FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Description Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top‑tier medical, dental, career training, and support for continued professional development.

Job Overview As a Concierge, you are the "face" of the high‑end residential properties. You are responsible for greeting all residents and visitors with a warm smile, and doing the utmost to ensure residents are provided with a high standard of customer service. Our most successful Concierges have a very strong Customer Service background with a passion for going above and beyond and an innate ability to problem‑solve and diffuse sticky situations.

Shifts Available On Call– Day shifts, weekdays and weekends.

Skills And Qualifications

Previous experience with strata buildings is an asset.

At least one year of direct/in‑person Customer Service experience is required.

Excellent written and oral command of the English language is necessary to work efficiently and communicate appropriately.

Physical Requirements

Ability to patrol property including stairs, hallways, indoor and outdoor areas.

Ability to safely receive, store, and handle standard packages from couriers and carriers.

Ability to work in varying environmental conditions (wind, heat, cold, rain, etc.).

What We Offer As a part‑time associate, you will have access to our Employee Assistance Program.

Compensation $20– $22 per hour.

Application Please include a copy of your resume, highlighting your qualifications and the reasons you would be a good fit for our company. Ensure your resume contains a valid phone number and email address.

Equal Opportunity Employment FirstService Residential is a proud equal opportunity workplace. We promote equal employment opportunity for all current and prospective associates. This applies to all employment‑related matters, including recruiting, hiring, compensation, and benefits. We are committed to maintaining a respectful environment that preserves the dignity and rights of everyone in the organization. If you have questions about our equal opportunity workplace, please contact our Recruitment team.

Automated Employment Decision Tool (AEDT) Usage We may use an AEDT to assist in objectively evaluating candidate qualifications based on job‑related characteristics. Candidates who require an alternative selection process or a reasonable accommodation may request one through our designated contact channel at . Candidates residing in New York City may request information about the AEDT under NYC Local Law 144; contact and we will respond within 30 days.

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