Manager, Privacy and Information Management, New Westminster

Manager, Privacy and Information Management Pay Band 11 (Minimum- $94,443, Control Point- $125,924, Maximum- $138,516 ). Placement within a salary band is typically up to Control Point based on skills, experience and internal equity. May place over Control Point in limited circumstances.

Reporting to the College Librarian and Director, Learning Services&Records Management, this position is responsible for leading the College’s access to information, protection of privacy, and records management functions, ensuring compliance with the BC Freedom of Information and Protection of Privacy Act (FIPPA). This position has access to, and provides advice on, matters related to confidential and sensitive records held throughout the College.

Responsibilities

Responding to and managing access to information requests and addressing privacy compliance matters across the College.

Overseeing the completion of privacy impact assessments in line with BC FIPPA regulations.

Overseeing electronic and physical records systems, including document management platforms and file storage solutions.

Leading the application of the records classification system and retention schedule across the College, including the development, use, and maintenance of records management systems.

Overseeing the College’s digital and physical archives, including identifying and implementing appropriate digital archive systems and processes.

Providing guidance, training, and advisory support to all employees, including senior leadership, on privacy and records management policies, procedures, and best practices.

Managing records management, privacy, and archives staff, through hiring, training, coaching, performance management, and professional development.

Administering the College’s Collective Agreements and representing management in the grievance process, as appropriate.

Establishing and providing quality assurance in record keeping to ensure the effectiveness of the College’s Records and Information Management (RIM) program.

Creating and revising policies and procedures related to privacy, records management, and archives.

Creating reports, metrics and measures of success in records management implementation and management based on college policies, records management legislation, and industry best practices.

Actively participating on relevant departmental and institutional committees and representing the College on external committees.

Acting for the College Librarian and Director in their absence, including serving as the College’s designated Privacy Officer.

Performing other related duties as required.

Qualifications

Master’s degree in a related field (e.g., Archival Studies, Information Management, Library&Information Studies).

Relevant certification is an asset (e.g., Certified Information Privacy Professional/Canada, Certified Records Manager).

3-5 years’ experience interpreting BC FIPPA and related legislation, regulations, and case law and applying it to the management of access to information requests, institutional records, and privacy matters.

Relevant management experience, ideally within a government, regulatory, or public sector environment, including experience in supervision and administrative management.

Excellent written, verbal, and interpersonal communications skills, with the ability to explain complex matters in plain language.

Strong technical proficiency across Microsoft Office and records/document management systems.

Applying records management and archives principles, standards, and practices.

Managing highly sensitive and confidential information with discretion and diplomacy.

Archival appraisal and retention schedule development.

Legal citations research (for record keeping).

Designing file classification systems.

Determining records management requirements for non-ERMS software applications.

Providing advisory, training, and reference services to users.

Developing and applying information management policy and procedures.

Business process inventorying and mapping.

Collaborating with information technology colleagues to advise on privacy, security, and risk mitigation.

Establishing and maintaining effective working relationships with employees at all levels of the organization.

Benefits

Transit-accessible campuses.

Hybrid work arrangements for eligible positions.

Excellent Health and Dental Benefits for eligible positions.

Defined-Benefit Pension Plan for eligible positions.

Professional Development opportunities.

Access to our Fitness Centres and Classes.

Employment Information Regular hours of work are 8:30 am – 4:30 pm, Monday to Friday; occasional evenings and weekends may be required. This position will be based at the New Westminster Campus. Occasional travel between Douglas College’s locations is required.

Equal Opportunity Employer Statement Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status.

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