Overnight Front Desk, Surrey

Salary Range:

US$17.85 To US$18.85 Hourly

Planet Fitness is looking for energetic, enthusiastic Front Desk Team Members who are passionate about health&fitness to join our amazing team.

Benefits

Same-day pay

Paid time off

Promotional opportunities

A Free PF Black Card Membership

Go to any gym and bring a guest for free

Includes amenities such as free tanning, hydromassage&total body enhancement

Free CPR&trainer certifications

Retirement savings program with a 4% company match

Free Employee Assistance Program

Life insurance

Short&Long-Term Disability

Volunteer opportunities in your local community

A fun, judgement‑free environment

*Some benefits are exclusive to full‑time team members

Our Mission We feel a social responsibility to enable all people to enhance their lives through an affordable, high‑value, non‑intimidating, Judgement Free Zone®. We commit to connecting with each community we serve on a grassroots level by joining our communities with local involvement of our time and financial resources. Planet Fitness is one of the largest and fastest‑growing fitness centers in North America. Our environment is engaging, positive, and fun.

Essential Front Desk Duties

Communicate with our members and TMs in person, by phone, and in writing.

Follow verbal communication, including communication from members, TMs, and supervisors.

Follow written communication, including prepared scripts for multiple member services (info calls, tours, cancellations, rate reviews).

Use different types of technology to service members.

Certify in both CPR and AED training and perform CPR and use the AED machine.

Use and understand our exercise equipment and be able to demonstrate its use to members.

Clean&maintain restrooms, locker area, showers, Black Card Spa amenities, entry way, club floor, exercise equipment.

Cleaning includes mopping, vacuuming, scrubbing, wiping, disposing of trash, and handling chemicals.

Comply with all safety&sanitization guidelines.

Other duties assigned.

Qualifications

Service‑oriented and able to resolve member concerns.

Basic computer proficiency.

Upbeat attitude.

Punctuality and reliability are a must.

Minimum High School Diploma or Equivalent.

Initiative and strong communication skills.

Ability to work a flexible schedule, which may include nights, weekends, and holidays.

Physical Requirements

Stand and walk for long periods of time.

Talk and hear.

Use hands and fingers to handle or feel.

Repetitively reach with arms and hands, climb, balance, stoop, kneel, crouch, crawl, bend, and twist.

The employee must occasionally lift, push, and pull objects weighing up to 50 pounds.

EEO Statement Impact Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruiting, hiring, career advancement, and all other employment practices.

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