Customer Service Administrator at Transit Design Group, Mississauga

Elevate your career with Transit Design Group as a Customer Service Administrator, utilizing your customer relations skills. Engage with clients effectively while supporting order processes and aftersales communication.

In this critical role, you'll be responsible for handling all customer communications, ensuring satisfaction and seamless service. The position requires collaboration across departments to facilitate a productive ordering process. Your efforts will also involve analyzing feedback from customer surveys to foster relationships that enhance future sales opportunities.

Key Responsibilities:• Handle customer communications through multiple channels • Process purchase orders and track customer follow-ups • Collaborate across departments for smoother ordering • Distribute surveys and analyze customer feedback • Cultivate relationships for future sales growth

Requirements:• 1-3 years of experience in Customer Service/Administration • Familiarity with office software like Excel and Outlook • Strong communication skills for relationship building • Ability to manage priorities under pressure • A University/College Diploma or equivalent

Make a lasting impact at Transit Design Group by delivering exceptional customer support. #J-18808-Ljbffr