Production Solutions Senior Analyst Role, Mississauga

Join Ricoh as a Senior Analyst, Production Solutions, where your role will focus on technical leadership in cut sheet and wide format printing. This position offers a blend of pre-sales and post-sales responsibilities with a strong emphasis on customer satisfaction.

As the technical lead for Ricoh’s solutions, you’ll engage early in the sales process to improve customer workflows and demonstrate innovative solutions. You will also oversee the implementation of integrated hardware and software, ensuring alignment with client needs and objectives. Your position is essential in driving sales and customer engagement through expert consulting.

Key Responsibilities:• Lead technical guidance for sales representatives in your territory • Support hardware and software revenue plans effectively • Conduct comprehensive reviews of final orders • Deliver integrated solutions across Ricoh’s hardware/software portfolio • Ensure customer satisfaction post-implementation

Requirements:• Bachelor’s degree or equivalent experience in related fields • At least 6 years of relevant experience in printing • G7 and Fiery Expert certification essential • Effective face-to-face communication skills • Must complete required Project Management Courses

Utilize your technical leadership skills to enhance workflow solutions and drive success at Ricoh. #J-18808-Ljbffr