Assistant Front Office Manager, Mississauga

Job Title:

Assistant Front Office Manager

Job Type:

Full-Time

Salary

:

$55,000 to $59,000

Reporting to

:

Front Office Manager

What do we offer?

Hotel Discounts (At both Marriott and Easton’s Group of Hotel properties)

RRSP Plan

Health&Dental Benefits

Complimentary Parking

Associate Meals

Wellness Days

Career Development

Responsibilities of the Assistant Front Manager are:

Assist in supervising the front desk function; ensure staff is properly trained including service expectations, hotel facilities and services, local directions, property management and reservations systems, safety, and emergency procedures, etc.

Assists in scheduling staff according to labour standards and forecasts occupancy; assigns daily work tasks to employees, and monitors labour costs to stay within departmental budget.

Monitor performance and recommend corrective or disciplinary action. Alert management of potentially serious issues.

Up-sell rooms where possible to maximize hotel revenue.

Accurately process all cash and credit card transactions per established procedures including but not limited to posting all charges, completing cashier or other reports, preparing deposits, and counting/securing assigned bank.

Ensures adherence to procedures for hotel accounting, credit control, handling of financial transactions, securities of monies, guest security and emergency procedures as established.

Routinely check in/check out guests, answer phones, take reservations and assist staff with job functions. May be responsible for issuing safe deposit boxes to guests and ensuring the security of keys.

Education, Qualifications, Knowledge&Skills:

High School diploma or equivalent, plus one-year front office/guest relations experience including some supervisory training/experience. Some college is preferred.

Must speak fluent English. Other languages preferred.

About the Hotel Four Points&Element Toronto Airport is a dual-branded property owned by Easton’s Group of Hotels. This new, eco-friendly hotel is a dual branded property that shares one building with the Four Points by Sheraton Toronto Airport. The fusion of our Marriott hotels allows guests to take advantage of extra amenities like an on-site café, Moment’s restaurant, an indoor pool and whirlpool, a patio for summer BBW’s and over 10,000 square feet of banquet space. Offering fully equipped kitchens, comfortable Westin heavenly beds and sustainable practices such as water filtration systems, shareable bikes and electric car charging stations, you have everything you need to beat your nest, whether you’re visiting Mississauga, Ontario, for a weekend getaway or an extended stay.

At Easton’s, we are committed to fostering an inclusive workplace where every individual feels valued, respected, and empowered to contribute. We believe that inclusion strengthens our teams, drives innovation, and enables us to achieve our vision while creating opportunities for everyone to thrive.

Accessibility&Accommodation Four Points&Element Toronto Airport is committed to an inclusive, accessible recruitment process. Accommodations are available upon request for all stages of the selection process.

Should you require any accommodations during an interview process, kindly let us know in advance, as we are committed to an inclusive and accessible recruitment process.

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