Customer Service Expert at Smurfit Westrock, Milton

Become a valued member of Smurfit Westrock's customer service team in Ontario, Canada. As a representative, your role is to ensure excellent customer interactions and efficient order processing.

This position is crucial for maintaining customer relationships and requires 3+ years of customer service experience, ideally in the manufacturing field. You will address inquiries, manage orders, and collaborate with sales and operational teams to provide timely solutions and updates.

Key Responsibilities:• Uphold Smurfit Westrock's service standards • Process customer orders and inquiries effectively • Share data and reports with clients as needed • Track order status and communicate any issues • Partner with managers to resolve customer challenges

Requirements:• High School diploma or G.E.D. • Minimum 3 years of customer service experience • Experience in manufacturing is preferred • Strong verbal communication skills • Proficient in MS Office and fast learner

Support and strengthen customer satisfaction at Smurfit Westrock by leveraging your communication and problem-solving skills. #J-18808-Ljbffr