Personal Banking Associate Trainee Quebec, Mascouche

Become a Personal Banking Associate Trainee at TD Canada Trust in Mascouche, Quebec. Engage customers, resolve queries, and educate on digital banking solutions in this dynamic role.

You'll guide clients to appropriate banking solutions while addressing their service needs and enhancing customer experience. This role involves advising on new accounts, investments, and bank services, resulting in a critical first point of contact at the branch. Leverage your communication skills to build lasting relationships and ensure customer confidence in digital banking trends.

Key Responsibilities:• Engage customers with advice and service transactions • Identify customer needs and direct to appropriate contacts • Educate on mobile and online banking tools • Support frontline staff with transactions and issue resolution • Recommend process improvements for operational excellence

Requirements:• High School diploma and 1+ years of relevant experience • Investment Funds Canada certification within 6 months • Proficiency with MS Office and branch software • Strong organizational and communication skills • Ability to work independently and manage diverse tasks

Shape your career in personal banking with TD Canada Trust in Mascouche, Quebec! #J-18808-Ljbffr