Staff Program Manager (Markham)

Job Overview

Company: Qualcomm Canada ULC Job Area: Engineering Services Group>Program Management General Summary: This Software Program Manager role focuses on Server Software teams, managing the planning, development, and delivery of software for Qualcomm's Server Business Unit. You will develop, define, and execute plans, including schedules, budgets, resources, deliverables, and risks. You will oversee the program from start to finish, collaborating with internal and external stakeholders on technical matters. Additionally, you will ensure on-time delivery and achieve program milestones, driving alignment across stakeholders.Responsibilities

Collaborate with other impacting technology areas such as HLOS, FW, BMC, Platform, SoC, and Oryon CPU. Develop, define, and execute plans: drive requirements scoping, analysis, and planning including interdependencies, staffing constraints, and schedule optimization across multiple tech teams and customers.Establish a clear Plan of Record commitment and drive prioritization. Apply consistency and best practices through program initiation, planning, execution, and closing phases, enabling business outcomes and benefits tracking. Collaborate with key stakeholders and program sponsors to develop program goals, set the prioritization of deliverables, discuss involvement of business processes (e.g., program change management, communication), and drive decisions necessary for on-time delivery.Manage program health and execution: maintain a strong technical understanding of SW deliverables and risk management/mitigation. Establish rigorous execution discipline&communication process: risk management, mitigation, tracking, schedule trends vs baseline, recovery actions, executive reporting, and stakeholder communication. Develop program indicators to monitor quality and timelines. Promote program vision and objectives within the team, ensure milestones are met or exceeded, present program vision to management, and gain buy‑in from stakeholders.Manage one to many scrum teams applying Agile principles, practices, and theory. Lead teams and individuals in adopting Agile roles and practices. Develop and manage the execution of the program Plan of Record for multiple medium‑sized programs, including schedule and resource forecasting, stakeholder identification, communication methods and frequency, scope, and prioritization.Establish key program metrics and manage teams to take corrective action when metrics deviate from the Plan of Record. Identify and secure resources to ensure alignment of the team with program/technology demands for multiple medium‑sized programs with moderate complexity. Drive teams to identify program issues/risks and create risk‑mitigation plans for multiple medium‑sized or a single complex program(s). Maintain and update the risk tracker.Qualifications

Minimum: Bachelor's degree in Engineering, Computer Science, or related field. 5+ years of Program Management or related work experience. Preferred Qualifications

Master's Degree in Engineering, Computer Science, or related field. 10–15+ years Program Management experience or related roles. 10+ years working with operating budgets, resources, and/or project financials. 3+ years in firmware development. PMP Certification and/or Agile Certification. 5+ years experience with agile program management tools such as Jira and Confluence.3+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above). 3+ years experience working in a large matrixed organization. Level of Responsibility

Autonomy: Work independently with minimal supervision. Communication: Convey complex information verbally and in writing to diverse audiences, including senior leadership and large groups. Influence: Affect key organizational decisions by providing input to senior leadership. Task Management: Execute multi‑step tasks requiring simultaneous cognitive abilities and memory management.Innovation: Employ exceptional creativity to develop new ideas and innovative products/processes. Problem Solving: Use deductive and inductive reasoning to solve complex problems with advanced data analysis and interpretation. Strategic Planning: Occasionally partake in strategic planning affecting immediate operations within the own area.Equal Opportunity Statement

Applicants: Qualcomm is an equal opportunity employer.

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