Instructional Designer, Markham

Position Summary We are looking for a talented Instructional Designer who thrives in a creative and collaborative environment. You will be responsible for working with stakeholders and SMEs to design and develop learning courseware for the Healthcare industry.

Position Responsibilities

Design and develop engaging learning experiences across multiple modalities, including eLearning, instructor‑led, virtual‑led, and blended learning

Develop clear learning objectives, curriculum structures, and assessment strategies aligned to business outcomes

Develop high‑quality learning materials using a variety of tools and technologies (e.g., Articulate 360, multimedia, video, and visual design tools)

Apply adult learning principles, instructional writing, and visual design standards to ensure effective knowledge transfer

Partner with stakeholders and subject matter experts (SMEs) to define requirements, validate content, and manage expectations

Manage multiple projects simultaneously, including timelines, deliverables, and stakeholder communication

Contribute to innovation in learning solutions, including the use of AI, adaptive learning, and emerging technologies

Collaborate with team members and cross‑functional partners to support shared objectives and deliverables

Create course resources and learning assets in our learning management system (LMS) and test form, function and usability

Requirements

Formal education in Adult Education, Instructional Design, or a related field is required

Experience developing eLearning using tools such as Articulate 360 (Storyline) is required

Familiarity with Learning Management Systems (e.g., Workday Learning) is required

Experience with multimedia development (e.g., video, animation, graphic design) is required

Experience with AI‑enabled learning or emerging technologies is preferred

Project management experience and familiarity with tools such as monday.com is an asset

Prior Healthcare experience is an asset

Job Type and Location This is a hybrid role, mainly remote, based out of our Markham head office at 90 Allstate Parkway. Travel to the office may be required as needed.

Benefits

Competitive Compensation– Total Rewards package including salary, benefits, pension, performance incentives, on‑demand pay, car loan support, and housing perks

Flexibility&Support– Hybrid model with work‑from‑home options, flexible scheduling, and an inclusive culture

Meaningful Impact– Work directly supports improving lives across Canada; innovation is encouraged

Growth&Development– Tuition assistance, training, and career advancement opportunities across the organization

Compensation Pay range $54,000– $68,000 annually, based on experience.

Accessibility If you require accommodations due to illness or disability, please contact Talent Acquisition at

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