Hybrid Bilingual Customer Service Agent Role, Markham
Hybrid Bilingual Customer Service Agent Role, Markham
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Markham, Canada -
Dernière édition le: hier
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Description
Start your journey as a Bilingual French Customer Service Agent in a hybrid setting in Markham. Focus on delivering quality customer support in both French and English, addressing insurance inquiries effectively.
This position demands strong communication skills in French, as you will interact with customers through various channels to resolve issues and provide accurate product information. You will also work with internal teams to enhance service processes, ensuring compliance with organizational standards.
Key Responsibilities:• Handle customer inquiries in French via different channels • Deliver precise information on insurance products and billing • Resolve customer complaints promptly and accurately • Document all interactions and maintain customer records • Escalate unresolved issues to relevant teams
Requirements:• Must be fluent in French (written and verbal) • Knowledgeable in P&C insurance and back office processes• Basic English communication proficiency • Excellent customer service skills and problem-solving capability • Willing to work flexible shifts when necessary
Utilize your bilingual skills to enhance our customer service experience and support our clients effectively. #J-18808-Ljbffr
This position demands strong communication skills in French, as you will interact with customers through various channels to resolve issues and provide accurate product information. You will also work with internal teams to enhance service processes, ensuring compliance with organizational standards.
Key Responsibilities:• Handle customer inquiries in French via different channels • Deliver precise information on insurance products and billing • Resolve customer complaints promptly and accurately • Document all interactions and maintain customer records • Escalate unresolved issues to relevant teams
Requirements:• Must be fluent in French (written and verbal) • Knowledgeable in P&C insurance and back office processes• Basic English communication proficiency • Excellent customer service skills and problem-solving capability • Willing to work flexible shifts when necessary
Utilize your bilingual skills to enhance our customer service experience and support our clients effectively. #J-18808-Ljbffr
Informations clefs
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Nom de l’entrepriseAstra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision! -
Titre de posteHybrid Bilingual Customer Service Agent Role
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Informations supplémentaires sur l’annonce
Hybrid Bilingual Customer Service Agent Role est visible sur Locanto dans la rubrique Markham Service clientèle, SAV.
Dans cette rubrique, il n’y a actuellement pas d’autres annonces pour Markham.
Vous voulez en voir plus? Alors élargissez votre recherche pour consulter les annonces dans les alentours de Markham, comme par exemple Service clientèle, SAV à Richmond Hill, Scarborough ou encore Pickering. Il y a encore plus de petites annonces dans un rayon de 15 km pour cette rubrique. Cliquez ici pour consulter ces annonces.
