HR Coordinator, Fort Langley

We are currently seeking an HR Coordinator to join our team.

The HR Coordinator is the first point-of-contact in the HR Employee Centre (HREC) to answer questions and/or complete transactions on a variety of HR disciplines, working within a service escalation process. The HR Coordinator also provides administrative and related support to the People&Culture team and produces a variety of correspondence, reports, and documentation.

Here’s what would be included as a part of your typical day

Service Delivery : Provides first-level response to routine HR inquiries or forwards to an appropriate HR expert. Interprets and communicates HR policies and encourages the use of employee self-service to resolve inquiries when applicable. Maintains a working knowledge of policies, procedures, HR practices, and applicable legislation.

HR Team Support : Provides administrative support to all functional areas within HR. Collaborates with HR team members in the administration of employee data and reports, and ensures a high level of accuracy and data integrity.

Employee Data : Supports HR team with completion, input and administration of employee data including new hires, terminations, status changes, transfers, leaves and changes in position.

Service Centre Documentation : Assists with updating and creating new documentation to support employee self-serve and works to keep the HRSC’s knowledge center current and relevant.

Continuous Improvement : Seeks opportunities to optimize technology, improve workflow/processes and create employee self-service opportunities; provides this input and ideas to leadership.

Required Skills, Experience&Qualifications

HR (or similar) diploma required

Bachelor’s degree (HR or related field) preferred

1 year experience in an HR support required

Experience with HR systems and/or service management systems preferred

Aptitude for attention to detail and a high degree of accuracy

Strong interpersonal, verbal, and written communication skills, demonstrating sound judgement and discretion

Excellent customer service skills

Intermediate skills in computer software applications e.g. MS Office

Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

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