Medical administrative assistant, Wainwright Region (Tofield)

Overview Languages: English

Education: Secondary (high) school graduation certificate or equivalent experience.

Experience 1 year to less than 2 years.

Work location: On site. Work must be completed at the physical location. No remote option.

Responsibilities

Coordinate the flow of information

Interview patients to obtain case histories

Open and distribute regular and electronic incoming mail and other material

Schedule and confirm appointments

Train staff in procedures and in use of current software

Complete insurance and other claim forms

Maintain filing system

Order supplies and maintain inventory

Determine and establish office procedures and routines

Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review

Initiate and maintain confidential medical files and records

Perform data entry

Provide customer service

Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.

Send invoices

Provide basic information to clients and the public

Participate in marketing plans and implementation

Obtain and process information required to provide customer service

Implement marketing activities

Greet people and direct them to contacts or service areas

Conduct surveys

Calculate billing charges

Book appointments

Arrange for billing for services

Prepare reports

Answer telephone and relay telephone calls and messages

Receive and issue payments

Help physical therapists

Coordinate patient care

Compile data to prepare documents

Computer and technology knowledge

MS Word

Electronic mail

MS Excel

MS Windows

MS Outlook

Information management system

Area of work experience

Charts, tables, graphs and diagrams

Correspondence

Financial statements

Invoices

Reports and records

Security and safety

Criminal record check

Work conditions and physical capabilities

Fast-paced environment

Work under pressure

Attention to detail

Large caseload

Personal suitability

Accurate

Client focus

Efficient interpersonal skills

Excellent oral communication

Excellent written communication

Flexibility

Initiative

Judgement

Organized

Reliability

Team player

Benefits

Dental plan

Health care plan

Paramedical services coverage

Vision care benefits

Equal Employment Opportunity This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

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