Operations Manager, Minden

Kinark Child and Family Services has a rich 50-year history serving children and youth through a wide range of evidence-based mental health services that include individual, family, and group counselling. We are on a mission to help children and youth with complex needs achieve better life outcomes with a broader vision of a healthy future for Ontario’s children and youth. We have a passionate team of over 700 staff serving close to 9,000 children and youth each year in our three program streams - Community-based Child and Youth Mental Health, Autism, and Forensic Mental Health.Our people are the heartbeat of our organization where‘Holding children, youth, and families at the centre of all that we do’ is only one of the values that guides our work. In support of our journey towards being an employer of choice in our sectors, our staff is engaged for feedback to identify and support improvements, big and small, to enhancethe employee experience.If you have a passion for making a difference in the lives of children and youth with complex needs and want to be part of the mission we are on… Come join our team! For more information about Kinark, our values, our strategic priorities, and our service programs, please visit ourwebsite at .What we offer: Competitive salary, comprehensive health and dental benefits, and other employment perks

* Flexible work arrangement supporting employee work life balance Employer Matching Defined Contribution Pension Plan up to 6%

* Employee Wellness Program Extensive Educational and Training Opportunities and Supports Supportive work environment with regular Supervision and Feedback Renowned Accredited Clinical Programs *Dependent on hours worked, length of service and/or collective agreement (where relevant) We currently have an opportunity for:Position Title Operations Manager Program Lists Location Reg/Temp Regular Start Date Temporary End Date Full/Part Time Full-Time Relief No Other Employee Classification (if applicable) Total # of hours per week 40 $65,000-$70000 CAD per year. Compensation is negotiable and will be determined based on the successful candidate’s experience, skills, and qualifications.# of Positions 1 Close Date May 11, 2026 Job Description Operations Manager Kinark Outdoor Centre (KOC) is part of Kinark Child and Family Services and provides high‑quality outdoor, experiential, and adventure‑based programming for children, youth, families, schools, and partner organizations. Our site supports diverse populations, including children and youth with complex needs, through intentional programming delivered in a safe, inclusive, and welcomingenvironment.Position Summary Reporting to the

Program Director , the

Operations Manager

plays a critical leadership role at Kinark Outdoor Centre by ensuring the effective integration of

facility operations, maintenance, risk management, and program readiness . This role works closely with program staff, maintenance, kitchen, and external partners to support safe, compliant, and high‑quality service delivery across all site operations. The Operations Manager provides direct supervision to operational staff, contributes to program development and outcome measurement, and supports a culture of safety, collaboration, and continuous improvement.Salary: $65,000-$70000 CAD per year. Compensation is negotiable and will be determined based on the successful candidate’s experience, skills, and qualifications. Key Responsibilities Oversee day‑to‑day site operations to ensure readiness, cleanliness, and safety Maintain oversight of preventive maintenance schedules, cabin turnover, and water systemsEnsure compliance with Ontario Camping Association (OCA) accreditation standards and relevant legislation Participate in and contribute to the Joint Health and Safety Committee (JHSC) Identify, document, and mitigate operational hazards and risks related to facilities and programming Leadership&People Management Provide direct supervision, coaching, and performance management to operational staff, including Maintenance and Housekeeping roles Support training, onboarding, and readiness of staff for program delivery, particularly in high‑risk activity areas Foster a positive, collaborative, and accountable team cultureProgram&Service Support Partner with the Program Director and program team to support program development, readiness, and outcome measurement Contribute to training and operational readiness for waterfront and high ropes programming Support staff in responding to the needs of diverse and high‑needs client groupsStakeholder&Partner Relations Maintain strong working relationships with key external partners (e.g., food service providers, Outward Bound Canada) Proactively anticipate and respond to stakeholder needs Support collaborative program design and delivery with external organizations Administration&Systems Utilize internal systems (e.g., CampBrain) to support scheduling, staffing, attendance, and client management Contribute to purchasing decisions and operational planning within approved budgets Education&Experience Minimum 1–5 years of relevant experience

in operations, outdoor recreation, camp management, or related fields University degree

in a relevant discipline or equivalent education and experience Experience working with children and youth, including those with complex or high needs, is required Technical Skills&Knowledge Knowledge of outdoor program delivery, facilitation, and risk management Familiarity with OCA standards and challenge course best practices Experience with small drinking water systems and regulatory requirements Proficiency with Microsoft Office and web‑based administrative toolsStrong organizational, analytical, and problem‑solving skills Certifications (Required / Preferred) Small Drinking Water Systems – Trained Personnel One or more of the following (required or obtained within a reasonable timeframe):

National Lifeguard Service (NLS) High Ropes / Challenge Course Management

Behaviour Management or Crisis Intervention certification (e.g., UMAB, SMG, CPI) preferred Chainsaw safety and additional outdoor technical certifications considered an asset Working Conditions Combination of office‑based and outdoor field work Regular physical activity including walking uneven terrain, lifting equipment, climbing ladders, and facilitating outdoor activitiesSeasonal variability in workload and environment (April–November peak season) Occasional exposure to challenging behaviours and unpredictable environments Why Work at KOC? Meaningful work supporting children, youth, and families Collaborative and mission‑driven team environment Opportunity to lead, influence, and improve outdoor program deliveryDynamic role blending leadership, operations, and outdoor work How to Apply

Interested candidates are invited to submit their resume and cover letter outlining their relevant experience and interest in the role. Please send to referencing the job and to the attention of Jane Isbister.

** Please note that Equivalent combination of education&experience will be considered. Kinark Child and Family Services conditions of employment include but are not limited to successful Criminal Record Check with Vulnerable Sector Screening or Criminal Broad Record Check, based on position, and completed Pre-Employment Medical certificate. Criminal record check disclosures with confirmed findings will be reviewed in accordance with applicable policies and relevant legislation and does not necessarily preclude employment. Each case is reviewed individually and considers the relevance of the findings to assess the implications to employmentCandidates must have the skills and knowledge needed to work with an increasingly diverse client and staff population as well as a proven commitment to anti-oppression, equity, and inclusion as relevant for the role applied to. Kinark Child and Family Services values inclusivity and diversity in the workplace, including age, ancestry, disability, gender expression, gender identity, race, religion and sexual orientation, that make each of us unique, and recognize that people experience oppression based on these characteristics and identities. We encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation during any stage of the recruitment process, please notify People and Culture at (905) 474-9595.While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.

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