HR Coordinator, Langley

Job Description

We are currently seeking an HR Coordinator to join our team.

The HR Coordinator is the first point‑of‑contact in the HR Employee Centre (HREC) to answer questions and/or complete transactions on a variety of HR disciplines, working within a service escalation process. The HR Coordinator also provides administrative and related support to the People&Culture team and produces a variety of correspondence, reports, and documentation.

What’s included as a part of your typical day

Service Delivery: Provides first‑level response to routine HR inquiries or forwards to an appropriate HR expert. Interprets and communicates HR policies and encourages the use of employee self‑service to resolve inquiries when applicable. Maintains a working knowledge of policies, procedures, HR practices, and applicable legislation.

HR Team Support: Provides administrative support to all functional areas within HR. Collaborates with HR team members in the administration of employee data and reports, and ensures a high level of accuracy and data integrity.

Employee Data: Supports HR team with completion, input and administration of employee data including new hires, terminations, status changes, transfers, leaves and changes in position.

Service Centre Documentation: Assists with updating and creating new documentation to support employee self‑serve and works to keep the HRSC’s knowledge centre current and relevant.

Continuous Improvement: Seeks opportunities to optimise technology, improve workflow/processes and create employee self‑service opportunities; provides this input and ideas to leadership.

Required Skills, Experience&Qualifications

HR (or similar) diploma required

Bachelor’s degree (HR or related field) preferred

1 year experience in an HR support position required

Experience with HR systems and/or service management systems preferred

Aptitude for attention to detail and a high degree of accuracy

Strong interpersonal, verbal, and written communication skills, demonstrating sound judgement and discretion

Excellent customer service skills

Intermediate skills in computer software applications (e.g., MS Office)

Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

What’s in it for you

Mental health coverage and resources

Customisable health benefits, as well as topped‑up parental leave

Performance‑based compensation, employee banking advantages and group RRSP matching

Vacation time and flexible work arrangements to support your lifestyle

We are committed to providing a fair, equitable, and competitive rewards package that reflects the value an individual brings to our organization. The compensation mentioned in this job posting should serve as a guide. The total cash compensation earned may vary based on a variety of factors including bonuses and/or incentives, an individual’s skills and experience, and may correlate with performance in the role.

We also provide and encourage opportunities for our employees to make a meaningful impact. As a credit union, we’re powered by giving back— in big ways and through small gestures. That’s why we offer employees paid time off to volunteer, partner with thousands of local charities, build lasting relationships that help our members get ahead, and commit to environmental, social and governance (ESG) practices.

By joining our team, you’ll be able to elevate your potential. Wherever your own purpose leads, we’re here to support you with award‑winning in‑house training programmes, access to LinkedIn Learning, and reimbursement for external courses to help you get ahead.

Applicants will be required to complete a background check (employment verification, credit check and criminal record check).

Diversity, Equity, Inclusion&Belonging At Tru Cooperative Bank, we embrace diversity regardless of gender identity or expression, sexual orientation, religion, race, ethnicity, age, diverse ability, and any aspect that makes someone unique. Inclusion is woven through our organisation, from employee‑led network groups, hiring practices and education programmes that address barriers and continually grow our equitable, diverse and inclusive culture.

We encourage people who are from equity‑deserving groups to apply for a career with us, including women or non‑binary people, persons with diverse abilities, Black, Indigenous Peoples, People of Colour and members of 2SLGBTQIA+ communities. If an accommodation would help you during the process of applying or interviewing for a careerwith us, please let us know how we can assist you, whether it’s preparing materials in an alternate format, booking an accessible meeting room or other arrangement. Your individuality is welcome here.

Please note that only candidates selected for an interview will be contacted.

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