Lead Dynamics 365 CRM Consultant, Kitchener

Elevate your career with Canadian Solar as the Dynamics 365 CRM Solution Lead in Kitchener, Ontario. Drive CRM-centric solutions, collaborate with stakeholders, and ensure project success in a sustainable environment.

As a technical authority for Dynamics 365 CRM across North America, this role encompasses leadership and project management, ensuring that CRM implementations are on schedule and budget. The position involves defining business requirements, guiding solution architecture, and providing ongoing operational support. You'll thrive in a collaborative atmosphere, working closely with IT teams and external consultants.

Key Responsibilities:• Serve as the technical subject matter expert for Dynamics 365 CRM • Lead CRM delivery with internal teams and external consultants • Manage project delivery to stay on schedule and aligned to scope • Build relationships with stakeholders to drive decisions • Document business requirements and future-state designs

Requirements:• Minimum 5 years' experience configuring Microsoft Dynamics 365 CRM • Leadership in at least one Dynamics 365 CRM implementation • Experience with CRM reporting and Power BI integration • Knowledge of data migration and API integrations • Strong communication skills for stakeholder engagement

Shape the future of CRM technology at Canadian Solar, enabling impactful sales operations and customer engagement. #J-18808-Ljbffr