Commercial Lines and Office Manager, Kitchener

Hello World Recruitment , we specialize in identifying and offering top-tier

Insurance Broker

opportunities across North America.

We’re looking for a

Commercial Lines and Office Manager

to join the team in

Kitchener . This strategic role involves providing direct leadership to the Commercial Risk Placement Team while acting as a key liaison with the Head Office to drive operational excellence.

Reasons To Apply

Leadership Impact: Direct the Commercial Risk Placement Team and influence regional process improvements.

High-Value Compensation: Competitive salary range of $100,000– $150,000 plus performance-based bonuses.

Robust Benefits: Enjoy matching Group RRSP, paid personal days, and full professional development reimbursement.

Responsibilities

Team Leadership: Lead and mentor the Commercial Risk Placement Team to ensure service standards and corporate goals are met.

Operational Strategy: Analyze and recommend process improvements to enhance customer service and productivity.

Stakeholder Management: Maintain positive relationships with business partners and liaise with the Head Office on regional matters.

Onboarding&Training: Support the growth of the branch by leading the onboarding of new team members.

Desired Skills

5+ years of insurance operational management experience.

3+ years of commercial risk placement experience.

Active RIBO license in good standing (CIP, CAIB, or CRM preferred).

Working knowledge of Applied EPIC and Microsoft 365.

Contact: If this role sounds like a good fit for you, please reach out directly at



to learn more.

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