The Shoe Co. - Sales Associate, Kitchener

Job Description We’re looking for a (Part‑time) Sales Associate for our The Shoe Co. banner who will put their best foot forward. As a Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for delivering onservice standards to achieve store objectives, which includes in‑store sales, web orders, and goals as directed by the Store Manager. Your ability to thrive in a pace environment, collaborate, and execute on operational excellence will be key to your success.

Key Responsibilities

Maximize store business results by consistently creating exceptional customer experiences.

Maintain exceptional product knowledge and industry trend knowledge.

Provide a shopping experience that encourages uniquely responsive customer service, compelling merchandise presentation, and operational integrity.

Foster teamwork, collaboration, and change advocacy within the store and district.

Maintain effective, open lines of communication with the Store Manager.

Carry out other tasks as assigned.

Qualifications

Open, approachable, and outgoing attitude when interacting with customers and co‑workers.

Excellent customer service and strong will to assist customer needs.

Motivated and driven to achieve results.

Ability to work efficiently in a fast‑paced team environment.

Openness to learn and develop new skills.

Flexibility and ability to quickly adopt to change.

Ability to assume a variety of scheduled shifts including closing shifts and weekends as needed.

Benefits

30% discount on regular priced merchandise at our stores.

Flexible scheduling.

Monthly bonus potential.

24/7 support through the Employee Assistance Program.

Unlimited opportunity for growth, training, and development programs.

Open Door Policy and more.

Pay $17.60 per hour.

Accommodations are available upon request to individuals who self‑identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process.

Use of Artificial Intelligence: Some roles may use artificial intelligence–enabled tools to support aspects of the recruitment process, such as resume screening. Final hiring decisions are made by hiring managers.

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