Retail Sales Associate, Kitchener

Overview Canna Cabana

is actively seeking

Part-Time Sales Associate

at Highland Rd store who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

Responsibilities

Greet customers and discuss type, quality, and quantity of merchandise or services required

Maintain a high level of product and service knowledge

Replace used stock, rotate current stock, and ensure satisfactory inventory levels

Participate in merchandising and promotional activities for accessories

Ensure store conditions are consistently upheld to established standards

Adapt communication style in order to deliver information effectively to a range of individuals

Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner

Attempt to calm irate customers by explaining the situation while attempting to resolve the issue to the best of your abilities

Take orders from customers and prepare products for purchase

Ensure that customers are satisfied with the issue resolution as well as the resolution process itself

Assist with display of merchandise

Assist with inventory management

Ensure accuracy in all transactions, inventory, and procedures

Participate in all manner of store maintenance

Prepare merchandise for purchase

Work in partnership with management and other employees to maximize store sales and in-store presence

Answer external and internal phone calls and transfer calls to the appropriate person or Store Manager

Ensure that all health, safety, and security regulations are adhered to and required standards are met

Abide by all company policies and procedures as directed by the Store/Assistant Managers

Available to work any shift depending on Store Operation

Qualifications

Must provide a copy of completed Cannabis Retail Certification -

CannSell

License

Must provide a copy of clean Criminal Background Check prior to start date

Minimum 2-3 years of Retail Experience in sales and customer service required

A valid First Aid certification is considered an asset

Must have knowledge of and passion for cannabis and accessories

Must be available for shift work according to business needs, Monday to Sunday

Excellent written and verbal communication skills

Team player mentality

Ability to compute basic mathematical problems

Attention to detail

Desire to educate customers and the community about the benefits associated with cannabis use without giving medical advice

Ability to work nights, holidays and weekends and different locations

Job Types Part-time, Permanent

Pay Range CAD $17.60 - $18.50 per hour

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