Wireless Sales Consultant, Kitchener

About the role As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate about wireless technology, you continuously grow your knowledge by committing to ongoing self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve their working&learning goals by sharing their knowledge, experiences, and enthusiasm on the latest wireless products, services, and trends.

Key responsibilities

Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities

Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value

Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals

Responsible for achieving personal sales goals

Maintain company merchandising standards, including current pricing

Support asset protection procedures and privacy standards

Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc.)

Effectively resolve customer concerns and escalates to management when appropriate

Qualifications

3 months to 1 year of wireless sales or sales experience

Customer focus and service orientation

Demonstrates strong selling ability

Demonstrates ability to coach others

Capacity to communicate with clients effectively using a variety of mediums

Ability to plan, organize and prioritize efficiently to handle daily responsibilities and serve customers

Technology savvy

Curious

Approachable

Passionate

Problem solver

Benefits

Associate discount

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Learning&Development programs

And more...

About the Company We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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