Service Administrator, Kingston

Job Title Service Administrator

Location Kingston, ON

Compensation $23 per hour

Schedule Monday to Friday 8:00am - 5:00pm

Job Overview As a Service Administrator in the Technical Services department, you will support the Kingston location by managing service calls, purchase orders, parts orders, quotations, and billing.

Responsibilities

Dispatch service calls to technicians and follow up with customers.

Issue purchase orders to technicians and enter data into the internal system.

Order and follow up on parts and equipment to ensure timely delivery.

Compose quotes for repairs and assist with tender closings.

Process billings using internal software and review invoices/credits with the department manager.

Requirements

Strong understanding of computer systems and software.

Post‑secondary diploma in administration.

Previous administration and dispatch experience preferred.

Excellent customer service skills and ability to maintain customer confidence.

Well‑organized, responsive, and analytical with strong communication skills.

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