Insolvency Advisor, Personal Debt Solutions, Kelowna

Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award‑winning environment that fosters a people‑first culture with a high priority on your personal and professional growth.

Your Opportunity Our Kelowna office is seeking an Insolvency Advisor to join the Personal Debt Solution team. This is a new role, and this position entails maintaining an in‑office presence by completing the following duties:

Perform initial consultations to assess the debtor’s situation and recommend appropriate options; training will be provided.

Assist debtors and creditors, both in person and by telephone, as it relates to bankruptcies and proposals.

Review interview forms, and prepare files/documents for client signing.

Community outreach, business development, presentations, and use of social media to promote personal debt solutions offerings.

How we define success for your role?

You demonstrate BDO's core values through all aspects of your work: Integrity, Respect, and Collaboration.

You understand your client’s needs, challenges, and opportunities; clients describe you as positive, professional, and empathetic.

You identify, recommend, and are focused on effective service delivery to your clients.

You share in an inclusive and engaging work environment that develops, retains&attracts talent.

You actively participate in the adoption of digital tools and strategies to drive an innovative workplace.

You grow your expertise through learning and professional development.

Experience and Education

2 years or more in Customer Service, financial services insolvency, banking, credit counseling, or other relevant area.

Great interpersonal skills with the ability to collaborate with team members, debtors, and creditors.

Demonstrated ability to communicate effectively in various situations.

Strong attention to detail in a fast‑paced environment.

Takes personal ownership and responsibility for the quality and timeliness of work.

Proficient in Microsoft Outlook, Word&Excel.

Excellent time management and organizational skills.

A team player who can also work independently.

Some travel may be required to other office locations in the BCI.

Previous insolvency experience (asset but not required).

Available to work one evening shift a week until 7:30 pm.

Compensation: $45,000 to $77,000 annually

Benefits We provide flexible benefits from day one, a market‑leading personal time off policy, and support for wellness initiatives beyond working hours.

Diversity, Equity and Inclusion We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.

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