Administrator and Bookeeper, Kelowna

Position Summary We are seeking an organized and customer‑focused Administrative Coordinator to support daily office operations, logistics, accounting, customer communication, and administrative processes. This role is ideal for someone who enjoys balancing administrative responsibilities with hands‑on coordination of shipping and operational activities.

The successful candidate will be highly organized, adaptable, and confident working with Excel, shipping provider’s portals, data entry, and cross‑functional communication.

Key Responsibilities Administrative&Accounting Support

Answering main phone line and directing calls

Provide day‑to‑day administrative support to internal departments

Support coordination of meetings, correspondence, and office organization

Maintain accurate customer and operation information within company systems

Making travel arrangements (hotels, car rentals, flights)

Timesheet data entry and payroll support

Purchase order, accounts payable data entry, and accounting support

Shipping&Logistics

Coordinate incoming and outgoing shipments with carriers and vendors

Prepare shipping documentation, labels, and packing slips

Track shipments and assist with resolving shipping discrepancies. Exceptions. or delays

Obtaining and evaluating shipping quotes for inbound and outbound shipments, ocean and air

Receiving of materials and supplies

Communicate with customers and internal teams regarding order and shipment status

Managing RMA process

Support inventory and operational processes as required

Customer&Operational Support

Respond professionally to customer and vendor inquiries

Work collaboratively with accounting, operations, and sales teams

Assist with sales order processing, filing, data entry, and document management

Prepare and maintain records, spreadsheets, and documentation

Assist with reporting, operational tracking, and process improvements

Help maintain a positive and professional customer experience

Qualifications&Skills

Previous administrative and shipping/logistics experience preferred

Excellent organizational and multitasking abilities

Strong written and verbal communication skills

High attention to detail and accuracy

Ability to prioritize tasks and work independently

Positive attitude and willingness to support a team environment

Experience with ERP systems, project management systems, and QuickBooks is considered an asset

Previous experience with FedEx shipping software, Canada Border Services Agency an asset

What We Offer

Competitive compensation

Collaborative and supportive work environment

Opportunities for growth and development

Stable, full‑time position within a growing organization

Job Type

Full‑time

Monday to Friday

On‑site in Kelowna, BC

Apply Today If you are organized, customer‑focused, and enjoy both administrative coordination and operational support, we would love to hear from you.

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