Solutions Consultant (Healthcare) - iData Research, Kelowna

Location:

Remote

This role is hybrid for employees located in Greater Vancouver area

Job Type:

Full-Time

Experience Level:

Mid-Level +3 years

Industry:

Healthcare, Market Research, Consulting

About Us iData Research is a Canadian leading provider of market research and consulting services for the healthcare industry. We work with global medical device manufacturers, pharmaceutical companies, and healthcare innovators to deliver actionable insights and strategic guidance.

As our client base grows, we are seeking a skilled and high energy

Solutions Consultant

to lead client relationships, drive project execution, and contribute to the continued expansion of our business.

Position Overview The

Solutions Consultant

will be responsible for managing a portfolio of healthcare clients, ensuring high levels of satisfaction, repeat business, and revenue growth. This role blends relationship management,

consultative strategy , and commercial acumen.

Key Responsibilities

Serve as the primary point of contact for a defined portfolio of healthcare industry clients

Manage and oversee the delivery of market research and consulting projects from initiation to completion

Ensure client satisfaction, retention, and repeat engagements through proactive support and strategic partnership

Identify upselling and cross-selling opportunities based on client needs

Responsible for bringing in new clients and driving business growth.

Collaborate with internal research, sales, and product teams to ensure timely, high-quality deliverables

Prepare and lead client meetings, presentations, and business reviews

Maintain detailed and accurate client activity in CRM systems

Qualifications

+3 years of experience in account management or client services in a B2B setting (preferably within healthcare, market research, or consulting)

Proven ability to manage complex client relationships and multi-phase projects

Strong communication, presentation, and negotiation skills

Understanding of the healthcare industry, particularly medical devices or life sciences, is a strong asset

Familiarity with CRM tools such as Salesforce, HubSpot, or similar platforms

Bachelor’s degree in Science, Business, Marketing, Healthcare, or a related field

Compensation&Benefits

Salary:

CA$60,000– CA$80,000 per year commensurate with experience

Sales Commission:

Uncapped commission structure to double salary and more

Profit-sharing/Bonus:

In addition to salary and uncapped Commission (based on hitting quota, client satisfaction and retention KPIs)

Total Target Compensation (OTC):

CA$110,000– CA$140,000+ annually

Comprehensive health, dental, and vision insurance

Paid vacation and statutory holidays

Annual professional development budget

Work-Life balance budget

Trip to Hawaii for Sales Person of the year

Flexible work hours and hybrid options

Why Join Us? At iData Research, we combine analytical rigor with deep healthcare expertise. You’ll work with clients who are shaping the future of healthcare, while being supported by a team that values precision, integrity, and long-term partnership.

We offer a collaborative environment where your contributions are recognized, and your career has room to grow.

Apply Now Apply now to join a team driving smarter decisions across the healthcare industry

NB: Within iData Research, the position of“Solutions Consultant” is internally designated as “Product Consultant”.

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