Full Time Reservations Coordinator Blue River, Central Okanagan and High Country …

Elevate your career at Mike Wiegele Helicopter Skiing as a Full Time Reservations Coordinator in Blue River, BC. Your expertise will enhance guest experiences with exceptional administration and service.

In this year-round role, you'll be integral to our reservations team, directly handling guest inquiries, bookings, and data management. The successful candidate will bring 3 to 5 years of customer service experience, emphasizing conflict resolution and strong communication skills, while working alongside passionate colleagues. The role requires a proactive approach to anticipating guest needs and ensuring the organization’s reputation for excellence.

Key Responsibilities:• Manage phone and email correspondence for inquiries • Maintain accurate guest reservations and data records • Process payments and follow up on outstanding charges • Assist in crisis management and emergency planning • Engage in proactive follow-ups promoting rebooking

Requirements:• 3-5 years of experience in reservations or customer service • Certificate or diploma in a related field preferred • Proficiency with booking and CRM software • Strong interpersonal skills and conflict resolution abilities • Knowledge of the ski industry is an advantage

Become a vital part of Mike Wiegele Helicopter Skiing and enhance guest satisfaction through your skilled coordination. #J-18808-Ljbffr