Quality Assurance Manager Enhancing Customer Connectivity …, Halifax Bedford Basin

Shape the future of fibre installations as a Quality Assurance Manager. Ensure high quality and improved customer experiences while engaging with clients throughout Quebec.

This role focuses on maintaining the quality of fibre installations by conducting thorough inspections and proactive customer follow-ups. You should bring over 5 years of experience in telecommunications or quality assurance, emphasizing excellent communication and technical skills. Your ability to identify trends will guide improvements and boost sales of essential products and services.

Key Responsibilities:• Assess quality of fibre installations and repairs • Follow up with customers to ensure satisfaction • Validate installation quality including technical performance • Identify improvement opportunities and sales potential • Coach technicians on best practices for quality assurance

Requirements:• 5+ years' experience in field service or quality management • Technical knowledge of fibre broadband installations • Strong customer-facing communication skills • Clean driving record and valid driver's license • Ability to work autonomously in client environments

Leverage your expertise to transform customer experiences and uphold high standards in fibre service quality. #J-18808-Ljbffr