Consultant Home Health Care-PT, Halifax

Lawtons Home Health Care Department strives to provide the best possible service to all of our customers who are in need of various medical devices and assistance in a fast‑paced retail environment. From Bracing to Mobility Devices, Ostomy Care to Compression Garments, this department provides a wide range of solutions for our customers’ needs.

The successful candidate for this position will possess the following attributes: good availability is required, as this position involves working days, nights, weekends and holidays. Excellent communication, organizational and multitasking skills are essential. The candidate must be a self‑motivated individual who can work independently and as part of a group. Prior customer service experience is not required but is considered an asset. The position is approximately 15 hours per week and is not suitable for students.

Ready to Make an Impact? The Home HealthCare Consultant will provide customers with friendly, knowledgeable and professional healthcare services. The Consultant will be responsible for the sales of personal care supplies and medical equipment to achieve store excellence in the areas of retail merchandising, inventory management and customer service. The Consultant will actively contribute to an environment of employee and customer engagement.

Where You’ll Be Focusing

Provide customer service to exceed customer needs

Sales and demonstrations of durable medical equipment

Personal fittings of surgical appliances and compression stockings

Identify sensitive customer needs and use discretion when providing service

Support all company initiatives, programs and standards

Order products, receive product and merchandise for the Home HealthCare Department

Support the department through price filing and inventory management

Process third‑party billing

Pay invoices

Adhere to and implement all applicable company standards

Perform department administrative duties as required

Customer service

Product knowledge

What You Have To Offer

Above‑average communication skills (both oral and written)

Team player

Committed to delivering excellence in customer service

Strong attention to detail and organizational skills

Soft medical operations and programs

Relevant courses within the Home HealthCare industry

Previous retail experience

Experience in a retail home‑health care setting, nursing, or pharmacy environment

Experience with Sobeys/Lawtons POS (point of sale) system

Chainware experience

FreshCo and its franchise partners offer teammates competitive compensation packages that will vary by role, location and store ownership. The salary range for this position is

$16.25

–

$19.15 . We will consider factors such as your working location, work experience and skills as well as internal equity and market conditions to ensure that you are paid fairly and competitively.

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company; these decisions are made by our Hiring Teams.

Please note: successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.

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