Pharmacy Assistant (Halifax, NS)

Position Type:

Full-time

Department:

Pharmacy

Work Location:

Halifax, Nova Scotia

Work Hours:

Monday - Friday 9AM - 5PM

Work Arrangement:

On-Site

Travel Required:

No

Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We focus on ensuring patients have access to and the support they need to maximize their treatment outcomes through strategic distribution models and patient support programs backed by integrated technology, a creative agency, and experienced cross‑functional teams.

The Opportunity The Pharmacy Assistant is primarily responsible for dispensary duties including prescription entry/processing, picking/packaging and shipping of medications, answering telephone calls, accounts receivables and payments, maintaining inventory, assisting in compounding where permitted by scope of practice, and other administrative duties as required to support the pharmacy team.

The Pharmacy Assistant works independently under the direction of the Pharmacist and within a team. All roles at Sentrex are cross‑trained as permitted by scope of practice, and you may be required to help out in other areas of the pharmacy when needed.

Responsibilities

Accurate processing of prescriptions for all programs/medications, including following up on insurance billing issues with third‑party payers/patient support programs.

Provide exemplary customer service to clinic staff, nurses and physicians primarily by phone/email.

Label, pick and package prescriptions in accordance with standard operating procedures to ensure supply to patients safely, efficiently and accurately.

Adherence to all relevant guidelines including established Standard Operating procedures and all applicable regulatory requirements set out by the provincial pharmacy regulatory college.

Ensure safe and appropriate storage of medications.

Actively contribute to the ongoing review of pharmacy policies and procedures.

Inventory management and reconciliation, which includes ordering, maintaining and organizing appropriate inventory and packaging supplies to support dispensing.

Monitor fridge temperatures and report any variances directly to the Pharmacy Manager or designate.

Develop and maintain professional relationships with health care professionals, reimbursement coordinators, private payers and patients.

Prepare medications for shipping, including packing into cold‑chain coolers.

Accurately arrange for delivery services/couriers so that prescriptions are received on time by patients/clinics.

Call patients to schedule refills of medications.

Attend and participate in staff meetings.

Assist with other duties as assigned by pharmacist and/or manager within the scope of practice of the role.

Qualifications

Minimum 1–2 years experience in a pharmacy setting.

Experience with Kroll preferred.

Knowledge and understanding of specialty medications and third‑party billing issues is considered an asset.

Excellent communication skills, verbal and written in English. Ability to effectively communicate in French is an asset.

Strong computer skills in a Windows environment using MS Office (Excel, Word).

Excellent phone etiquette and interpersonal skills.

Highly organized with strong attention to detail.

Proven ability to self‑manage time, set priorities and multi‑task to meet competing deadlines.

Ability to perform all technical duties involved in successful dispensing of medications.

Ability to lift up to 50 lbs. and stand for extended periods.

Requires significant degree of self‑starting and independence.

What Makes You a Great Fit

Commitment to providing a high level of service to internal and external clients.

Highly adaptable with a track record of success during growth and organizational change.

Proven ability to develop trust and influence at multiple levels.

Impactful and candid communication style.

Exceptional organizational skills with ability to build effective working relationships with colleagues, management, and stakeholders.

Benefits

Competitive Salary and generous vacation entitlement.

Wellness Program (5 paid days off for wellbeing).

Paid Sick Days.

Competitive benefits package including Dental&Extended Health Benefits, AD&D, LTD&Employee/Dependent Life Insurance.

Employee&Family Assistance Program.

RRSP Matching Program.

Equal Opportunity Employer Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture.

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