Customer Order Management Associate, Sudbury

Drive customer satisfaction as a Service Desk Associate handling Customer Order Management tasks. Be the key point of contact from order initiation to resolution in this full-time role.

As a Service Desk Associate, you will ensure timely and accurate delivery of products and services. Act as a crucial liaison between customers, designers, and vendors, resolving issues efficiently. Your coordination will elevate customer experience by managing all order-related activities with various stakeholders.

Key Responsibilities:• Ensure timely and accurate product delivery to customers • Serve as a liaison among customers, vendors, and installers • Resolve customer issues while assessing their needs • Coordinate order activities with Project Support Centre and delivery teams • Maintain professional interactions throughout the order process

Requirements:• Strong communication skills for customer interaction • Ability to troubleshoot and resolve issues effectively • Experience in customer service or related fields • Familiarity with order management processes • Full-time availability for scheduled shifts

Be the voice of customer satisfaction by ensuring seamless order management in your role. #J-18808-Ljbffr