Insurance Claims Analyst - On Site, 3 month Contract, Sudbury

Description With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that make it happen. At NTT DATA, what you do matters.

A Career at NTT DATA Means

Having ongoing opportunities to

GROW

your career– we offer barrier‑free learning with multiple self‑learning tools available.

Being part of a global organization where you can

BELONG

– in an inclusive working environment where you are free to be your best self. We’re committed to building a people‑focused environment where you can shine, no matter who you are.

Belonging to a team where you can make a

DIFFERENCE

– to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.

Being part of a global

PIONEER

– where you gain exposure to our Fortune 500 clients and world‑leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

What else does NTT DATA Offer?

All equipment required for you to be successful in your role

Virtual paid training

Employee Assistance Program

Internal career advancement opportunities

Position Overview The Claims Analyst is responsible to competently and efficiently adjudicate health and/or dental claims using a specific claims processing system developed by the client. Additional accountabilities include maintaining departmental and client expectations as outlined in the service level agreement, adhere to all corporate/regional policies and procedures, maintain turnaround time and quality of processing, and abide by assigned work schedule.

Position Details Position:

Claims Analyst Position Status:

3 Month Contract Hours of Work:

Monday– Friday, 9am–5pm EST Hourly Rate:

$17.60 per hour Location:

40 Elm St, Sudbury Ontario

Responsibilities

Analyze historical data and assess relevant group policy and/or provincial guidelines to adjudicate claims related benefit types.

Determine applicable insurance benefit payout for each claim as required.

Demonstrate good judgement and confidence with respect to adjudication decisions

Ensure daily production meets the set standards of 100%, above required data entry/adjudication targets as outlined.

Ensure daily accuracy rates meet company standards as per the departmental contract

Work as a team player to ensure daily targets are achieved

Maintain accurate and complete record keeping and reporting as required

Support the Trainer in areas of Floor Support, and assistance with employee enquiries as required

Adhere to all corporate and client confidentiality agreements and policies

Work in a co‑operative, courteous and supportive manner at all times.

Requirements

Minimum data entry speed of 8,000 keystrokes per hour, minimum Accuracy Rate of 99%.

Ability to analyze data and make informed decisions

Ability to recognize errors and undertake corrective processes

Dependable and dedicated with strong work ethics

Detail‑oriented, multi‑tasker

Ability to support and relay relevant information to coworkers

Ability to perform under stressful conditions such as directional changes, tight deadlines, and limited resources

Work patiently and effectively with team deadlines, structures, and peers

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